SUMMARY:

• A senior training management professional with 18 years federal and 10 years private sector experience.
• Experience spans the scope of career development, facilitation, Instructional Systems Design (ISD), and program management.

SKILLS:

• Basic Knowledge of Lean Six Sigma Principles
• Proficient in Microsoft Office Tools
• People Soft
• MS SharePoint
• Adobe Captivate
• Articulate Storyline
• Centra
• WebTycho

RELATED EXPERIENCE:

Confidential, Crofton, MD

Senior Education/Training Specialist

Responsibilities:

• Manages the life cycle of the FCC cyber security training program, provides oversight for daily operations; maintains/tracks program schedule; gathers training requirements and translates requirements into comprehensible deliverables.
• Remains abreast of industry developments and national issues affecting cyber security; Creates and issues awareness bulletins/notifications to agency employees on an as needed basis.
• Develops course curriculum to include comprehensive instructional plans and reference materials for cyber security awareness training courses in accordance with ISD standards.
• Develops SCORM compliant curriculum for virtual delivery using state - of-the art learning platforms/software such as Articulate Storyline 2 and Inspired iComposer.
• Conducts training program evaluations in accordance with the ADDIE model.
• Maintains training program metrics as required.
• Serves as Site Manager - Acts as a liaison between assigned on-site staff, the customer, and corporate managers; provides oversight for daily operations; prepares weekly reports; tracks assigned tasks ensuring proper division of labor; monitors time and attendance to include approving leave requests and time cards.

Confidential, Herndon, VA

Senior Training Specialist

Responsibilities:

• Managed the life cycle of IT training programs, provided oversight for daily operations; maintained/tracked program schedules; gathered training requirements and translated requirements into comprehensible deliverables.
• Developed course curriculum to include comprehensive instructional plans and reference materials for cyber security awareness training courses in accordance with ISD standards.
• Developed SCORM compliant curriculum for virtual delivery using state-of-the art learning platforms/software such as Articulate Storyline 2 and Inspired iComposer.
• Conducted training program evaluations in accordance with the ADDIE model.
• Maintains training program metrics as required.

Confidential, Reston, VA

Site Lead/ISD Specialist

Responsibilities:

• Served as Site Lead - providing daily supervision for the assigned staff; approved time and attendance; prepared performance reviews; authorized leave and training; conducted professional development sessions; hosted team and project status meetings.
• Acted as a liaison between assigned staff and senior managers; provided oversight for daily operations; prepared weekly reports; tracked assigned tasks; engaged with assigned customer(s); identified pitfalls; deltas; and coordinates with customer(s) to identify new business opportunities.
• Coordinated with customer(s) to develop/design course curriculum to include comprehensive instructional plans and reference materials for general user and technical audiences in accordance with ISD standards.
• Conducted training program evaluations in accordance with the ADDIE model.
• Maintained program and staff budget; gathered, prepared, reported and tracked metrics as required.

Confidential, Alexandria, VA

Sr. Training Specialist/Curriculum Developer

Responsibilities:

• Managed the life cycle of IT training programs to include: managed daily operations; gathered requirements and translated requirements into comprehensible deliverables.
• Provided operational oversight for sub-contractor tasks to include assigned and tracked tasks; maintained project budget; tracked project schedule; and reviewed project deliverables.
• Conducted Training Needs Assessments; hosted Technical Exchange Meetings with customers.
• Developed/designed course curriculum to include comprehensive instructional plans and reference materials for general user and technical audiences in accordance with ISD standards.
• Conducted training program evaluations in accordance with the ADDIE model.
• Maintained training program budget and metrics as required.

Confidential, Alexandria, VA

Sr. Training Specialist/Curriculum Developer

Responsibilities:

• Managed the life cycle of IT and security professional training programs, managed/led staff operations; gathered requirements and translated requirements into comprehensible deliverables.
• Developed/designed course curriculum to include comprehensive instructional plans and reference materials for security related training courses in accordance with ISD standards.
• Coordinated with Career Development Specialist to ensure that curriculum is in compliance with and/or supports participants established career development requirements and/or addresses the skills as outlined within occupational roadmap(s).
• Conducted training program evaluations in accordance with the ADDIE model.
• Maintained training program metrics as required.

Confidential, Fairfax, VA

Sr. Technical Trainer

Responsibilities:

• Served as Program Manager for technical training programs, prepared and disseminated guidance to subordinates; provided oversight for daily operations; maintained/tracked program schedule; gathered training requirements and translated requirements into comprehensible deliverables.
• Developed course curriculum to include comprehensive instructional plans and reference materials for IT related training courses in accordance with ISD standards.
• Developed SCORM compliant curriculum for virtual delivery using state-of-the art learning platforms/software such as CENTRA and Captivate 4.
• Provided traditional classroom and web-based instruction for various analytic and IT courses to include Analyst Notebook, Microsoft SharePoint, and Retrieval Ware.
• Developed change management guidance and implemented training initiatives in support of IT process improvement initiatives for federal government clients
• Conducted training program evaluations to include the assessment of training effectiveness as well as maintained applicable metrics.

Confidential, Washington, DC

Human Resources Manager

Responsibilities:

• Served as Contracting Officer Technical Representative for Center - managed service contracts to include provided supervision of contract employees; approving time and attendance; disseminating/tracking work tasks; and providing operational guidance and oversight.
• Managed the Center for Leadership and Professional Development’s Career Services Center. Reviewed and analyzed learning needs of the Agency to determine/implement appropriate career development and/or training programs.
• Conducted training program assessments (Kirkpatrick Model-Level 3) to determine the effectiveness of services provided.
• Provided career advisement and consultative services to managers and employees.
• Developed and maintained career roadmaps for assigned occupational groups. Assisted employees in identifying appropriate training to address occupational competencies.
• Supported agency-wide process improvement initiatives; developing communication and training plans, issuing guidance, and informing the workforce as necessary
• Facilitated synchronous and traditional classroom training focused on career management; change management; communications; leadership development; performance management and teambuilding workshops.
• Designed/developed computer-based training modules using CENTRA and RoboDemo in support of career management, communications and performance management curricula.

Confidential, Reston, VA

Training Consultant

Responsibilities:

• Managed the life cycle of adult education and professional development programs; provided oversight for application/admissions procedures; initiated guidance for application process; executed marketing efforts; informed the workforce of training opportunities
• Developed written policies and procedures for program admissions and registration process.
• Identified, tracked, and met program milestones; maintained program budget, ensured program operational costs were within program limits; maintained program metrics, prepared and presented statistical reports to senior management as required.

Confidential, Chantilly, VA

Training Program Manager

Responsibilities:

• Served as Team Lead/Senior Instructor - providing daily supervision for the Training Support Staff; approved time and attendance; prepared performance reviews; authorized leave and training.
• Led the training program - provided quality control for training deliverables; monitored project schedules; tracked project costs; collaborated with senior stakeholders as required.
• Designed, implemented and executed professional development/training programs for Intelligence Community (IC) clients to include designing instructional plans, developing curricula, and delivering both classroom and computer-based training courses.
• Facilitated analytic and tradecraft training, specifically analytic tools, link analysis, and other technical (IT) courses; assisted employees and managers in identifying external courses meeting the analysts’ occupational and professional needs.

Confidential, Washington, DC

Human Resource Assistant

Responsibilities:

• Assisted in the execution and management of several leadership development programs
• Ensured candidates training plan aligned with their career action plan and/or addressed the skills and tasks as outlined in their career roadmap.
• Served as program manager for the Civilian Full-time Study Program.
• Developed/Issued program guidance and policy in accordance to Department of Defense and Office of Personnel Management standards and practices.
• Maintained program budget and operational metrics.
• Served as facilitator for Investment in Excellence, New Employee Orientation and Workplace Communication courses.