Customer Support Engineer Resume Broomfield, Colorado - Hire IT People

TECHNOLOGY SUMMARY:

Programming/Languages: C#, Java, HTML, CSS, JavaScript

Software: Visual Studio 2017, Visual Studio Code, Android Studio, Unity3D, Notepad++, OneNote, Microsoft Office 365, Aseprite, Pyxel Edit, GIMP, Blender

Systems: WIN 7, WIN 10, Centos, Ubuntu, Raspberry PI, MAC IOS

ADDITIONAL SKILLS:

Developed website with HTML, CSS, and JavaScript for Confidential .
Created PHP Scripts to update data from Unity Application to update and retrieve profiles from SQL database.
Built a Windows 10 machine for development.
Networked own setup of router for faster speeds and improved performance for gaming and streaming
Setup Raspberry PI to connect to network to ping and run commands from putty on windows
Working toward my Android Certification from google
Working on Android Program for Android devices
Developing mobile games utilizing Unity3D using C# and Visual Studios. I’ve designed several game projects in many Genres.
All around IT support for everyday issues. When they are having an issue with any electronic, I am able to help resolve their issue.

PROFESSIONAL EXPERIENCE:

Confidential, Broomfield, Colorado

Customer Support Engineer

Responsibilities:

Onsite and Remote Support for Confidential employees using ServiceNow ticketing system
Replace and repaired damaged hardware and reimage machines.
Pushed Software to users with SCCM/Software Center
Setup Hardware for new hires
Fixed broken hardware
Project Manager (Setup Equipment for Intern, Setup Equip For Directors)
Support for NOC and SOC Teams

Confidential, Boulder, Colorado

Service Desk, IT Specialist

Responsibilities:

On phone IT Support for Confidential employees using ServiceNow ticketing system
Educated employees for better assisting customers
Pushed Software to users with SCCM/Software Center
Unlock/Reset Accounts for Mainframe’s, RSA’s, and Domain Accounts

Confidential, Longmont, Colorado

Software Engineer, IT Support, Linux Expert

Responsibilities:

Configured Automated Regression system for multiple machines using Bash scripting and Jenkins
Cloned Machines using CloneZilla with Dual boot image (Centos and Windows 7)
Configured Software for Development and Test Systems
Developed C# Application for to Build file for Jenkins to start the automated regression system by sending file for Jenkins to read data and create rules for Jenkins
Developed Python scripts for parsing data to Excel

Confidential, Longmont, Colorado

Unity Developer, Technical Support

Responsibilities:

Configured a profile system that runs on a Unity3d Application that connects to a database from my website for creating, reading, and updating profiles
Designed an Oil Rig builder in Unity3d where Rig parts can be attached to build Oil Rigs, can also save and load the Rigs
Converted Rig parts that were designed in Solid works to Unity3d using Blender
Designed a Drilling - Sim that uses Voxel Terrain data for simulated drilling in the ground

We provide IT Staff Augmentation Services!

Customer Support Engineer Resume

Broomfield, ColoradO

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship