Infrastructure Support Resume Columbus, OH - Hire IT People

PROFESSIONAL SUMMARY:

Highly analytical and skilled Business Intelligence Analyst with excellent focus and attention to detail. Strong background and experience in business intelligence systems (Business Objects, Tableau, MicroStrategy, COGNOS, MS Excel & MS Access) and strategy implementation. Proven track record of improving the efficiency and productivity within departments through automation of the reporting process. The ability to think outside the box and envision ways to present data visual to help management make critical decision about the business.

SUMMARY OF TECHNICAL SKILLS:

MS Access
MS Excel
MS Word
Business Objects
Qlik View
IMS
Tableau
MS Powerpoint
Project Managing
Oracle Discoverer
SalesForce
Microstrategy
MS Project
SAS Programming
Cognos Impromptu
SQL
Visio
SharePoint
Cognos

WORK EXPERIENCE:

Confidential, Columbus, OH

Infrastructure Support

Responsibilities:

Analysis of business and technical processes to interpret into reports
Develop test case scenarios for new reports to validate results Development of business information reporting, scorecard and metrics Development of reporting and process automation
Utilize business intelligence tools across Digital department and providing detailed reporting and analysis.
Create/maintain Reporting Sharepoint site Pull large data sets and create presentations for monthly/quarterly reviews for management team

Confidential, Columbus, OH

Business Intelligence Analyst

Responsibilities:

Utilizes business intelligence tools across all departments and functional areas providing detailed reporting and analysis.
Works closely with IT Project Managers and operations to coordinate cross - functional project activities and ensures deliverables are accurate and meet customer requirements.
Assesses analytics and reporting needs; provides recommendations for enhanced solutions and specifications for business intelligence tools.
Performs data mining of customer and sales force information for all market segments.
Ensures reporting needs across process areas are prioritized to support deployment strategies and business needs.
Working knowledge of PowerPivot to pull in external chargeback data for monthly reports.

Confidential, Reynoldsburg, OH

Reporting Manager

Responsibilities:

Responsible for the production of sales data reports as requested by management or Staff using available information systems (Business Objects), databases (MS Access) and spreadsheets (MS Excel).
Prepare monthly attainment run rates of Total Opportunities and commission attainment for quota setting purposes.
Coordinate with HQ Reporting Team to assist with the development, implementation, and execution of
National Reporting through the DSR.
Streamline internal business processes; while focusing on automation where appropriate and possible.
Identifying reporting best practices and facilitating the sharing of those best practices across the Regionwhich includes looking for trends or areas to improve; and escalate accordingly.
Structured and Ad Hoc Reports development with database analysis for Sales Operations.

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Infrastructure Support Resume

Columbus, OH

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