Computer Operator Resume
Largo, MD
TECHNICAL SKILLS:
Hardware Experience: IBM 34XX, DASD, IBM 3090 - 200, IBM 3090/ES9000, IBM 3380/3390 IBM 3480,3490, IBM 3900, 4100, Storage Devices IBM 2105/2107
Software/ Operating Systems: IBM/MVS/SP, IBM/MVS/XA, BMC Patrol,TSO/SPF, Remedy, ESP scheduling software, Lotus Email 8.5, What’s Up Gold, Citrix Metaframe
Knowledge of: LAN’s Wan’s, Microsoft Exchange Servers¸Windows NT,2000/XP,98 and Word Perfect, Legato Software.
EMPLOYMENT HISTORY:
Confidential, Largo, MD
Computer Operator
Responsibilities:
- Provide technical support on a LAN/WAN platform to NOAA users.
- Monitor numerous Dell Power Edge Servers/ HP servers.
- Monitor several Cisco Routers/ Cisco switches.
- Perform nightly/ weekly system backups.
- Monitor several Unix systems using Console Works monitoring software.
- Knowledge of Heat software for ticket trafficking system.
Lead Computer Operator
Confidential, Vienna, Virginia
Responsibilities:
- Providing technical support on a large scale, multi-platform computer complex and CICSPLEX environment.
- Knowledge of the IBM Mainframe Enterprise Server hardware and operating systems.
- Knowledge of Z/OS MVS Mainframe systems. Knowledge of Jobtrac & ESP scheduling
- Software, HP/ Tandem fault tolerance systems.
- Knowledge of OPS/MVS Software and TCP/IP functions. Experience with IBM hardware such as Automatic Tape library. Provided training to junior operators. Troubleshoot
- Problems that may affect the operating systems. Performed employee evaluations as needed.
- Participated in ITIL training. Knowledge of remedy ticketing system.
Computer Operator
Confidential, Arlington, VA
Responsibilities:
- Providing technical assistance to customers and users in a large IBM Mainframe environment.
- Knowledge of Z/OS MVS Mainframe systems.
- Performed nightly Backup runs in a WINTEL environment.
- Performed system IPL’s during weekend maintenance windows.
- Knowledge of basic MVS Commands and functions.
Production Operations Analyst
Confidential, Mclean, VA
Responsibilities:
- Providing support for all production failures within the Data Center.
- Utilizing problem tracking software Infoman to manage customer and System requests.
- Monitor system applications us MQ Series.
- Utilizing Control-M to execute and resolve production job stream runs.
- Maintaining appropriate schedules and databases on Lotus Notes and the WEB.
- Preparation of reports to management .
- Utilizing Data Express to track OFD Gateway collection and delivery process.
User Support Technician
Confidential, Mclean, VA
Responsibilities:
- Monitoring several LAN/WAN platforms, Unix, NT Open system
- Perform administrative tasks i.e; adds, deletes and password changes.
- Monitor System performance, capacity and availability. Provide after hour Help Desk point of contact support.
- Provide daily reporting of Network activity for management with various Network tools.
- Siebel software used for user and Network problems.
Lead Computer Operator/ Shift Supervisor
Confidential, Arlington, VA
Responsibilities:
- Lead computer/ shift supervisor at the National Science
- Foundation. Supervision of subordinate level operators, submission of batch
- Jobs to production cycles, monitoring and operating 3090 - 200E Mainframe
- System, providing job fixes to production batch jobs. Responsible for running
- Exchange Server backups. Monitored and troubleshoot Client & LAN servers.
