Direct Support Professional Resume

PROFESSIONAL EXPERIENCE:

Direct Support Professional

Confidential

Responsibilities:

Ensure safe environment for residents and offer personalized care for adults with mental disabilities.
Monitor expiration of medical supplies and medications.
Schedule doctor’s appointments.
Prepare and ensure patient health records are available for patient appointments.
Take and record vital signs including blood pressure, temperature and heart rate.
Assist with hospital visits and needed activities.
Teach residents’ skills to perform daily living activities independently.
Administer medications prescribed by physician and assisting with refills.
Observe the activities of residents and advising them to perform activities with less efforts.
Perform light cleaning duties around the facility, including sweeping, mopping, emptying the waste baskets and sanitizing surfaces.
Ability to use medical equipment, supplies and instruments.
Ability to understand and carry out written, oral and /or graphic instructions.
Maintain and order needed supplies for the facility.
Draft daily and monthly program reports.
Handle walk in crisis situation and provide emotional support.
Maintain data of residents in the computer system.

Environment: Certified Medication Technician, Knowledge of Health Records, Basic Life Support CPR Certified, First Aid Certified, Maryland DDA Certification, Intermediate Knowledge and use of Medical Terminology, Data Entry, Behavioral Principles and Strategies Certification, Medication Administration, The Mandt System, Microsoft Office Suite, Google Suite.

Administrative Assistant

Confidential

Responsibilities:

Answering calls from customers regarding their inquiries.
Handled used and new cars for registration in the State of Maryland.
Greets and directs customers.
Interact with clients and provide them information about the required documentation and procedures for registering vehicles.
Participate in administrative projects.
Coordinate ordering of supplies and maintaining office supply inventory.
Calculates and collects payments from customers.
Verify the application form and check for any errors or omissions.
Organized and monitored titles.
Informed management about the status of any missing or problem titles.
Managed paperwork concerning titles that are sent to Department of Motor Vehicles.
Helped customers to renew and return their tags.
Double - checked the right lien holder paid off prior to handling title applications.
Notarized documents for clients.
Orders and manages supplies.
Keep track of the changes in documentation, procedures and fees and make the clients aware about the changes.
Collect registration and processing fees from clients.
Used CVR system to process titles.

Administrative Assistant

Confidential

Responsibilities:

Provide administrative and business support to the CEO.
Oversee front office, including greeting visitors and responding to telephone and in-person requests for information.
Processed and maintained client data using Frazier system and also monitored customers who haven’t paid their car notes.
Schedule appointment for customers to test drive cars in the LOT.
Processed payments online and using POS machine.
Organized work load to manage priorities.
Coordinate logistics in the preparation of meetings and events, which includes registration and meeting room set-up.
Support CEO by tracking management identified issues and compiling documents for review and signature.
Plan and coordinate monthly meetings.
Coordinate inventory orders and office supplies.
Designed electronic file systems and maintained electronic and paper files.
Ability to use travel systems.
Monitoring emails and maintaining calendars.
Planned events and set-up conference room for meetings.
Composed e-mail correspondents and other company documents.
Trained 2 administrative assistants on customer service.

Environment: MS-Office Suite (Word, Excel, PowerPoint) Faxing, Scanning, POS Machine, Management, CVR System, Mail outlook, Frazier Software, QuickBooks, Adobe Acrobat, Windows and Mac OS; type 50mph with complete accuracy.

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