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Account Implementations Project Specialist Resume

2.00/5 (Submit Your Rating)

West Palm Beach, FL

SKILLS:

  • Proficient in Microsoft office, SQL, Access, ASP.Net, Visual Basic, Python, html, php.
  • Creating and backing up Databases in SQL server
  • Manipulating, cleaning, joining different SQL data types.
  • Generating BI reports using Visual Studio and Power BI
  • Utilizing advance Excel skills such as Vlookup’s, Pivot Tables, Macros and logical functions
  • Using SQL joins and stored produces to produce SSRS reports from multiple database.
  • Troubleshooting user related issues using text files such as CSV and XML
  • Knowledgeable of the SDLC standards, agile and scrum methodologies.
  • Bilingual in English/Spanish.

WORK EXPERIENCE:

Account Implementations project specialist

Confidential, West Palm Beach, FL

Responsibilities:

  • Lead the development and executions of business requirements and test plans
  • Perform User Acceptance Testing and develop and deliver end - user training, job aids, and/or other communication
  • Create or amend operating procedures, and develop/maintain process flow diagrams for intradepartmental change initiatives
  • Identify continuous operational improvement opportunities and service efficiency initiatives; recommend solutions, and lead the implementation of agreed upon changes
  • Support the operational implementation of new products and enhancements to existing products/ channels
  • Develop and produce key management reports to improve efficiencies, minimize risk and maintain compliance
  • Review and store all documentation, correspondence and rate information in a designated location as instructed by company policy
  • Set up dealer information in the company's Database and review data for accuracy
  • Organized and detailed to handle and multi-task projects by the required deadlines.
  • Ability to use a continuous improvement approach to develop and enhance policies, procedures, and business initiatives
  • Ability to create and develop professional relationships with internal and external contacts
  • Creating SQL reports using Visual Studio to produce professional SSRS report
  • Running Daily analytical reports for department directors
  • Document scanning/tracking/auditing
  • Updating/Migrating Access Database queries in SSMS
  • Assisting third party users with web related issues using text files such as XML and CVS to troubleshoot the issues

Computer Lab Assistant

Confidential, Lake Worth, FL

Responsibilities:

  • Dealt with organizing and filing personal student records
  • Handled phone calls regarding student questions, concerns, and College information
  • Aided in computer troubleshooting
  • Trained and managed the staff under supervisor's directions
  • Guided novice and moderate computer users with computer necessities

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