SUMMARY:

• More than 6 years of experience working as a Kronos Techno - Functional Consultant with expertise in almost all the modules of Kronos WFC like Timekeeper, Accruals, Leave and Attendance, Scheduler and Activities. Very vast knowledge on Kronos WFC version like 6.0, 6.1, 6.2, 6.3, 7.0 and 8.1.13(Kronos Cloud).
• Responsible for ensuring that the Time and Attendance software application is implemented on time, within budget and per client specifications.
• Hands - on experience implementing and configuring various Time and Attendance Installations utilizing applications which include: KRONOS Workforce Central v.6.x-8.x, ADP eTime.
• Extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos WFC upgrade.
• Experience in Kronos WFC v8.0 (Cloud) workforce management which is responsible for solution delivers an unparalleled user experience by creating different navigator profile.
• Experience in the utilization of relational databases such as Oracle, Microsoft SQL and fulfills tasks associated with report creation and interface creation using SQL through WIM.
• Active participant in Project Teams for clients in gathering business requirements and configuration and implementation of Kronos WFC designed to enhance client’s functionality and end-user productivity.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
• Hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Knowledge of WFC Architecture and supported the task related SQL Server database.
• Managed the Kronos server through JBOSS while turning the services OFF and ON whenever needed.
• Edit Kronos Pay Rules, Work Rules, Schedules, Rounding Rules, Accruals, and Premiums as needed.
• Management of data using WIM and Kronos Connect in different interfaces platform (ADP, Infor/Lawson, PEOPLESOFT, SAP HCM).
• Familiar with WFC Version 7.2/ 7.3 cloud solution, provided virtual support to new and existing Kronos clients. Keep Integration Manager Lookup tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Provided training to clients on Kronos Time and Attendance software (work rules, pay rules, holiday configuration, display/access profiles).
• Developed course curriculum including handouts and student exercises of lab training for the new user to use corporate software which includes Kronos Timekeeper, ADP Ev5, DocuShare and Outlook.
• Experience in Kronos support, analysis, change management and implementation across the core WFC calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in various WFC environments.
• Experience as a Kronos Workforce Central analyst including Workforce Timekeeper and Workforce Scheduler.
• Proficiency in Microsoft Office applications required as Excel, Power Point and Visio.
• Good experience on Workforce Integration Manager (WIM) interfaces to channelize data and also used WIM for the reconfigurations of system software, inspecting results for an accurate environment.
• Setting up attendance policies, discipline levels and employee interaction with policies using Workforce Attendance Manager (WAM).
• Record retention policies - setup & maintenance, using setup data manager (SDM) for migration between two instances such as DEV to TEST/UAT or TEST to PROD.
• Experienced in support and maintenance of User Account information including Rights, Security, Function Access profiles and User groups.
• Designed and developed Kronos WFC interfaces and applicable devices and also generated reports summary, POS imports and WIM upgrades.
• Adapt with creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Able to maintain a confidential work environment, including handling issues with discretion and good judgment.
• Ability to work in a team environment while demonstrating organization, self-direction, and a strong problem solving skills.
• Ability to work efficiently in both independent and team work environments.
• Excellent communicative, interpersonal, intuitive, analysis and leadership skills to perform precisely and deliver timely results.

TECHNICAL SKILLS:

Kronos Workforce Management *HRMS * HRIS * Time & Labor Management * HCM * Workforce Timekeeping * Workforce Scheduling * Workforce Accruals * Workforce Device Manager (WDM) * Workforce Integration Manager (WIM) * ITIL * Jira * Kronos Application Configuration * Employee Self Service * Monitoring * Reports * Pay Rule * Work Rule *SQL * SQR * Testing * Implementation * Version Upgrade * Mergers * Spin off * ITSM

PROFESSIONAL EXPERIENCE:

Confidential, Marlborough, MA

Sr. Kronos Consultant

Responsibilities:

• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.
• Responsible for testing the timekeeping process and procedures, including pay codes, pay rules, schedules.
• Develop automated test script using XML and Groovy scripting in SOAPUI for Regression Testing.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Programmed SQL based queries and views to develop interfaces and customized reports.
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document.
• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.
• Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Sole responsible for testing KRONOS 8.1.13 (Workforce Timekeeper, Time & Attendance, Scheduling, Absence Management, Telestaff) timekeeping and workforce management system.
• Working on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Time keeper and HR/Payroll 8.0)
• Responsible for full cycle implementation of Kronos v 8.1.13 and created and modified configuration setup including but not limited to access profile, payrules, scheduler and advanced scheduler.
• Customizing payrules and created new tailored Workrules to fit each transfer scenario in production Support & Maintenance.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.1.13
• Work with business and technology leads to identify the appropriate data for testing, and prepare data for UAT.
• Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Maintaining Kronos WFC 8.1.13, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration.
• Working closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues and configured PTO, Pay Cycle, Vacation.
• Setting up Navigator, Administrator, Hyperfind queries, Genies, Schedules, User Profiles, Pay Codes, Lookup table, Labor Level Structure and holidays.
• Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans.
• Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems.
• Developing and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Configuring Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
• Conduct training and support to all police personnel on Workers' Compensation workflow processes, payroll, Performance Management procedures, etc.
• Performed Smoke Testing, Functional Testing, System Integration testing, Regression testing, and Database testing at various phases of the development and test cycles.
• Developed test scripts for Functional testing, System testing, Regression testing and Integration testing.
• Implementing Kronos Workforce Analytics web-enabled system in over 20 facilities on time and consistently under project budget.
• Gathering payroll, timekeeping, and attendance requirements for multiple production locations, extracted data from a variety of sources (payroll, HRIS, timekeeping and attendance, and provided data conversion as needed.
• Involving in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Implementing advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Working on Development of project tasks, timelines, and roll-out procedures for the conversion to a new system. This included the conversion of data within the previous system.
• Creating Payrules, Paycodes/Distributions, Combined Paycodes, Wage Profiles, Labor levels and Labor Level Sets etc.
• Working on Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance; redistribute Shutdown Pay and Time to Vacation Pay and Time.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and ADP.
• Assisting SQL developers in writing Kronos queries using Workforce Integration Manager.

Confidential, Los Angelas, CA

Kronos Consultant

Responsibilities:

• Provide weekly status on testing issues. Worked on implementing all the building blocks of Work force Time Keeper and Time Attendance module as well to configure the web server and app servers for the Kronos environment.
• Maintained time and attendance system, including pay codes, pay rule, work rules, and accruals.
• Maintain and Support Kronos Work Force Central Suite of scheduling, timekeeping, payroll and HR system.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Analyzed the differences between Kronos 6.3 and 7.0 based on environment and explained to Customer. Created test cases for customers.
• Conducted requirements analysis reviewing Accrual, Attendance and Leave Policies with clients.
• Worked on Inbound and Outbound Procedures, loading population into the system using Person Import.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Worked on designing Process Accrual Dates report in WIM which processes the accrual plan changes for Employees.
• Installed and configured pay code profiles, work rules and labor levels.
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and Lawson. Audits interface results to ensure a clean and accurate production environment.
• Supervise daily acuity, staffing, productivity, and workload management.
• Responsible for Identifying required Paycode Profiles, Workrule Profiles and Labor Level Sets.
• Developed configuration items in Time and Attendance like Labor Level entries, Payrules, Display Profiles, Access profiles, Accruals, Comments, Employee group and LL transfer sets when a new plant is launched.
• Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Assisted in the creation and implementation of Requirements Workflow SDLC processes.
• Answer Kronos7.0 support tickets in a timely manner: Analyze system and look for new technology to improve processing, make modifications to existing pay rules and work rule using Kronos 7.0
• Configure New Pay rules work rules as requested by business units, provide efficient customer service modification and creation of interfaces using WIM.
• Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 7.0 set- up.
• Solid understanding of Business Process definition, Risk Analysis, Detailing, SDLC methodologies proficient knowledge of SQL.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Confidential

Kronos Consultant

Responsibilities:

• Responsible for support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and EIM/WIM modules in eTime/Kronos WFC environments.
• Also responsible for the upgrades of all the interfaces which includes inbound and outbound for the entire client moving from previous version to current version.
• Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Accruals (WFA) in addition to Workforce TimeKeeper.
• Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and EV5 HCM to Kronos interface changes from end to end.
• Working on all functional and technical support of Kronos WFC.
• Responsible for full cycle implementation of Kronos v6.3 and created and modified configuration setup including but not limited to access profile, Payrules, Workrules, FAP, GDAP and scheduler.
• Customizing payrules and created new tailored Workrules to fit each transfer scenario in production Support & Maintenance.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 6.3
• Successfully deployed Workforce Central (WFC) from an installed base of employees in WFC 6.2 to WFC 6.3
• Assumed full responsibility in validating employee time cards for both weekly and bi-weekly payrolls based on various union contracts.
• Created Pay rule building blocks, including overtime, holiday, and rounding rules.
• Key participant in the EV5 HR and Kronos interface team.
• Partnered with management and Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 6.3.
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Maintained and administered the Kronos/eTime application with knowledge of SQL.
• Evaluate requirements, write specifications, develop, test and deploy interfaces through WIM 6.3 using extensive and complex calculations and database queries and commands.
• Delivered several trainings to agents introducing them to their role within workforce management to the leader of the Employee Engagement Team
• Act as a liaison to management and Kronos Administrators to increase credibility of the new Kronos timekeeping system
• Make configuration changes based on the business requirements for WFC and other Kronos modules
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation.
• Involved in Workforce Central, Implementation, and Strategy Upgrades for Kronos 6.X to Kronos 6.3
• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 and 6.3 environments.
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 9000(Intouch) devices utilizing WDM and DCM.

Confidential

Kronos Analyst

Responsibilities:

• Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.
• Created and delivered overview and company specific presentation of Kronos application.
• Provided thorough knowledge transfer of NGUI and Labor Scheduling module.
• Troubleshot Kronos system issues and getting the right support function structure in place.
• Conducted assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process.
• Well versed with modules from Kronos 6.2 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes.
• Troubleshot hardware and software issues using Remedy Ticket system.
• Customized Kronos software to meet the client needs.
• Created and/or modified many KRONOS WFC / KRONOS Kronos Connect Interfaces.
• Facilitate the "to-be" phase discussions that will define processes, roles and responsibilities in addition to security of the Kronos products.
• Migrated eTime configuration into new WFC v6.2 instance for U.S. Locations.
• Involved in implementation of Kronos Mobile and upgrading systems as needed and monthly patch testing.
• Create various interfaces into and out of the Kronos product.
• Cultivate possible support options for the Kronos System in addition to providing clients.
• Responsible for running pay rule and schedule updates using WIM interfaces.
• Responsible for supporting WIM go live activities, moving lookup tables, Interfaces and links to Production.
• Indulged in implementation of Kronos Workforce Central time management software on multiple platforms including SQL, Oracle, and AS/400 for multi-state employers.
• Worked as Functional Lead consultant using Kronos Workforce Central 6.2 Time & Attendance implementation.
• Handled Remedy tickets regarding anything on the Kronos cloud server.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
• Attended & held training session for team analyst to present new enhancement of Kronos 6.2