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Application Support Resume

2.00/5 (Submit Your Rating)

Houston, TX

SUMMARY:

  • Specialist in the field of SAP Confidential /B2B Technologies in the Manufacturing, and Health Care fields.
  • Proven ability in Confidential implementations, maintaining B2B transactions using SAP and Confidential for Windows ANSI (X12).
  • Strong background; Confidential mapping, analysis, trading partner communication, implementation, support, maintenance, and development capabilities.
  • Demonstrated ability to plan and prioritize business needs and allocate resources by appropriately balancing internal capabilities with internal technical team’s external consultants.
  • Work effectively under pressure with constantly changing priorities and deadlines.
  • Team oriented individual with positive and professional attitude and appearance.
  • Strong verbal and written communication skills; excellent presentation and interpersonal skills; ability to work with internal technical teams and external vendors to prioritize in a fast paced environment. Proficient with SAP/ERP Confidential Interface, knowledge of Sterling VAN service and AS2.
  • Develop SAP solutions to meet the expressed needs and plan, resource, and execute solutions in a consistent manner.

PROFESSIONAL EXPERIENCE:

Application support

Confidential, Houston, TX

Responsibilities:

  • Confidential production support on Confidential and Sterling B2B Integrator v5.2.6 AS2, migration of existing trading partners from True Commerce/High Jump to in - house Confidential /SAP system.
  • Extensive understanding experience in Confidential configuration, SAP IDOC processing and sap workflow.
  • Expertise in Configuring of SAP port definition, Partner Profiles, and RFC destinations.
  • SFTP, FTP communications using Sterling B2B Integrator.
  • Involved in development of maps for the following transaction sets: 753, 754, 810, 812, 816, 850, 855, 856, 860, 865, and 997.
  • Analyze trading partner specifications and new transaction sets for compliance.
  • Collaborate with trading partners and internal functional teams to define Confidential requirements.
  • Develop SAP solutions to meet the expressed needs and plan, resource, and execute solutions in a consistent manner.
  • Assist in analysis of problems encountered in projects and review progress or projects to inform management of status.
  • Responsible for daily monitoring of Electronic D Confidential Invoice ( Confidential ) transactions, ensuring transactions are worked and reprocessed in a timely and accurate manner

Application support

Confidential, Houston, TX

Responsibilities:

  • Experienced in providing client focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate manner.
  • Identifies areas of opportunity and in coordination with the IT group, lead initiatives for system automation where applicable; research, evaluate, and analyze information gathered from multiple sources to document business requirements and recommend solutions.
  • Anticipated and planned for IT capacity requirements including hardware, software, and networking to accommodate the expected growth of the business in a fiscally balanced way.
  • Maintained an appropriate IT organizational structure that supported the needs of the business.
  • Established and implemented robust processes to identify and capture the needs of systems users.

Electronic engineer

Confidential, Houston, TX

Responsibilities:

  • Operated the APM airport train system by Automatic Train Control (ATC), using integral automation in which central computers and a small control staff replace on-boards drivers or conductors.
  • Assisted Bombardier Engineers with the commissioning of the Trains and the verification of signals from different locations on the Guide-way to the Central Control Center on the 2008 APM Extension.
  • Maintained and Repaired Bombardier Innovia APM Trains at IAH Airport Terminal Link.
  • Rebuilt voltage collector assemblies and air compressor units.
  • Troubleshoot ATO, ATC & ATP units on Trains & Stations.
  • Performed High Voltage Rail Inspections and Replacements on 3 phase hot rails.
  • Modified the Destinations signs of the APM Vehicle to support the upgraded Power supply.
  • Supervised Active APM System by way of CCTV, System Control Screen and Train Control Network
  • Created Work Orders for technicians to resolve Quality Issues with APM Trains.

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