Application Support Resume
2.00/5 (Submit Your Rating)
Houston, TX
SUMMARY:
- Specialist in the field of SAP Confidential /B2B Technologies in the Manufacturing, and Health Care fields.
- Proven ability in Confidential implementations, maintaining B2B transactions using SAP and Confidential for Windows ANSI (X12).
- Strong background; Confidential mapping, analysis, trading partner communication, implementation, support, maintenance, and development capabilities.
- Demonstrated ability to plan and prioritize business needs and allocate resources by appropriately balancing internal capabilities with internal technical team’s external consultants.
- Work effectively under pressure with constantly changing priorities and deadlines.
- Team oriented individual with positive and professional attitude and appearance.
- Strong verbal and written communication skills; excellent presentation and interpersonal skills; ability to work with internal technical teams and external vendors to prioritize in a fast paced environment. Proficient with SAP/ERP Confidential Interface, knowledge of Sterling VAN service and AS2.
- Develop SAP solutions to meet the expressed needs and plan, resource, and execute solutions in a consistent manner.
PROFESSIONAL EXPERIENCE:
Application supportConfidential, Houston, TX
Responsibilities:
- Confidential production support on Confidential and Sterling B2B Integrator v5.2.6 AS2, migration of existing trading partners from True Commerce/High Jump to in - house Confidential /SAP system.
- Extensive understanding experience in Confidential configuration, SAP IDOC processing and sap workflow.
- Expertise in Configuring of SAP port definition, Partner Profiles, and RFC destinations.
- SFTP, FTP communications using Sterling B2B Integrator.
- Involved in development of maps for the following transaction sets: 753, 754, 810, 812, 816, 850, 855, 856, 860, 865, and 997.
- Analyze trading partner specifications and new transaction sets for compliance.
- Collaborate with trading partners and internal functional teams to define Confidential requirements.
- Develop SAP solutions to meet the expressed needs and plan, resource, and execute solutions in a consistent manner.
- Assist in analysis of problems encountered in projects and review progress or projects to inform management of status.
- Responsible for daily monitoring of Electronic D Confidential Invoice ( Confidential ) transactions, ensuring transactions are worked and reprocessed in a timely and accurate manner
Application support
Confidential, Houston, TX
Responsibilities:
- Experienced in providing client focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate manner.
- Identifies areas of opportunity and in coordination with the IT group, lead initiatives for system automation where applicable; research, evaluate, and analyze information gathered from multiple sources to document business requirements and recommend solutions.
- Anticipated and planned for IT capacity requirements including hardware, software, and networking to accommodate the expected growth of the business in a fiscally balanced way.
- Maintained an appropriate IT organizational structure that supported the needs of the business.
- Established and implemented robust processes to identify and capture the needs of systems users.
Electronic engineer
Confidential, Houston, TX
Responsibilities:
- Operated the APM airport train system by Automatic Train Control (ATC), using integral automation in which central computers and a small control staff replace on-boards drivers or conductors.
- Assisted Bombardier Engineers with the commissioning of the Trains and the verification of signals from different locations on the Guide-way to the Central Control Center on the 2008 APM Extension.
- Maintained and Repaired Bombardier Innovia APM Trains at IAH Airport Terminal Link.
- Rebuilt voltage collector assemblies and air compressor units.
- Troubleshoot ATO, ATC & ATP units on Trains & Stations.
- Performed High Voltage Rail Inspections and Replacements on 3 phase hot rails.
- Modified the Destinations signs of the APM Vehicle to support the upgraded Power supply.
- Supervised Active APM System by way of CCTV, System Control Screen and Train Control Network
- Created Work Orders for technicians to resolve Quality Issues with APM Trains.
