SUMMARY:

• A confident, dependable, versatile management professional with extensive experience in areas of Freedom of Information, Privacy Act, Declassification, Information Management, Records Management, Sales and Service Operations, Computer Software Installation and Removal; Global perspective based upon assignments and travel abroad; An articulate problem solver with superior analytical and communication skills
• Extremely organized and meticulous, particularly adept in problem solving, research, and resolution.
• Successfully decreased significant backlogs for FOIA in Iraq, Afghanistan, SOUTHCOM, Treasury, and DIA.
• Managed office functions, research, sales, quality, and productivity, or non - exempt staff
• Responsible for payroll and ensuring that all Human Resources guidelines are met
• Established sales goals and prepared action plan documents for all sales representatives
• A proven history of success in the administrative management of military units, federal agencies, and government contracts supporting federal agencies

COMPETENCIES:

• Project Management
• FOIAXpress and RedactXpress
• Grad-School FOIA and Privacy Act Training
• DOJ FOIA and Privacy Act Training
• ASAP FOIA and Privacy Workshop Training
• ARMA Records Management Training
• Leadership
• Training and Development
• Customer Relationship Management
• Team Building and Management

CAREER HISTORY:

Confidential

Senior FOIA Analyst

Responsibilities:

• Implements and monitors compliance with the provisions of the FOIA within the Acquisitions Directorate of the Chief Financial Officer, and serves as advisor and technical expert in the disclosure program.
• Serves as the subject matter expert on the release of information to the public under the FOIA, fostering a high degree of voluntary compliance with confidentially and FOIA laws.
• Performs initial analysis to determine validity of FOIA requests, evaluating for reasonableness and regulatory compliance, scope; fee issues, expedition, and negotiate amicable resolution of disputed matters.
• Performs review and clearance of information in response to FOIA requests. Makes recommendation of disclosure or nondisclosure on all FOIA requests received in Acquisition Policy, identifying and separating non-responsive documents from responsive documents while coordinating with legal counsel and security personnel, as appropriate.
• Provides advice and guidance to management, staff, and the public regarding disclosure of agency records under the FOIA.
• Coordinates all FOIA requests with Case Managers, Policy Liaisons, Policy Offices, outside agencies, submitters of records, legal counsel, etc. Ensures case files are organized in the standard format, and all electronic data is recorded, accurate and up-to-date, to ensure compliance with the data integrity provisions of the Office’s Standard Operating Procedures.
• Reviews and redacts responsive records; annotates records utilizing agency guidelines.
• Managed the 100% reduction of the FOIA backlog 100% within the first 6 months of employment…85 cases.
• Assists government with Grant Certification, Internal Controls, Property Administration Tiger Team, Workforce Analysis projects, Acquisition Training, and Acquisition Policy.

Confidential, Washington, DC

Government Information Specialist

Responsibilities:

• Performs initial analysis to determine validity of FOIA/PA requests, evaluating for reasonableness and regulatory compliance, scope; fee issues, expedition, and negotiate amicable resolution of disputed matters.
• Coordinates all FOIA/PA requests with Case Managers, Policy Liaisons, Policy Offices, outside agencies, submitters of records, legal counsel, etc. Ensures case files are organized in the standard format, and all electronic data is recorded, accurate and up-to-date, to ensure compliance with the data integrity provisions of the Office’s Standard Operating Procedures.
• Revises and edits written products. Clearly delineates the appropriate use of templates based on the type of report, audience, and publication avenues to be utilized. Prepares and signs correspondence for release to the public.
• Conducts records search utilizing electronic methods and reviewing records on and off site.
• Processes requests for certified documents.
• Routinely responds to each customer request with the most accurate and complete information available in a timely manner; currently with a 95% success rate.

Confidential, Washington, DC

FOIA Intelligence Analyst

Responsibilities:

• Implements and monitors compliance with the provisions of the FOIA within Confidential, and serves as advisor and technical expert in the disclosure program.
• Serves as the subject matter expert on the release of information to the public under the FOIA and PA, fostering a high degree of voluntary compliance with confidentially and FOIA laws.
• Performs initial analysis to determine validity of FOIA/PA requests, evaluating for reasonableness and regulatory compliance, scope; fee issues, expedition, and negotiate amicable resolution of disputed matters.
• Performs review and clearance of information in response to FOIA/PA requests. Makes determinations of disclosure or nondisclosure on all FOIA/PA requests received in Confidential, identifying and separating non-responsive documents from responsive documents while coordinating with legal counsel and security personnel, as appropriate.
• Provides advice and guidance to management, staff, and the public regarding disclosure of agency records under the FOIA and PA.
• Coordinates all FOIA/PA requests with Case Managers, Policy Liaisons, Policy Offices, outside agencies, submitters of records, legal counsel, etc. Ensures case files are organized in the standard format, and all electronic data is recorded, accurate and up-to-date, to ensure compliance with the data integrity provisions of the Office’s Standard Operating Procedures.
• Revises and edits written products. Clearly delineates the appropriate use of templates based on the type of report, audience, and publication avenues to be utilized. Provides guidelines on how to troubleshoot common problems. Prepares correspondence for the signature of the Office Director, Deputy Assistant Secretary, and Assistant Secretary for Intelligence and Analysis, as well as other staff.
• Provides education, training, and support for the FOIA case and document management system to the Assistant Secretary, Deputy Assistant Secretaries, Office Directors, and staff, and provides training resources in the FOIA and PA for employees handling Personally Identifiable Information (PII).
• Reviews and redacts responsive records; annotates records utilizing agency guidelines.
• Reduced the FOIA case backlog by 65% by prioritizing cases based on ease of closure, placing emphasis on the oldest cases, and working closely with offices and agencies to ensure proper release of records.
• Supported declassification and foreign disclosure efforts of Confidential by providing hands on assistance as required.

Confidential, Doral, FL

Confidential Support Administrator

Responsibilities:

• Serves as the subject matter expert on the release of information to the public under the FOIA and PA, fostering a high degree of voluntary compliance with confidentially and FOIA laws.
• Processes FOIA/PA actions assigned to the Division Director and determines action to be taken; prepares all necessary correspondence notices, internal memoranda, or other documentation necessary for the case.
• Reviews reports for compliance to applicable standards and/or criteria. Ensures information was written in a clear, concise, and well-organized manner. Makes recommendations for changes to reports based on reviews.
• Revises and edits written products. Clearly delineates the appropriate use of templates based on the type of report, audience, and publication avenues to be utilized. Provides guidelines on how to troubleshoot common problems. Prepares correspondence for the signature of the Division Director and other staff.
• Established the office’s records management program, and provides guidance to JTF-GTMO on preservation of records issues.
• Conducts Prudential Search Requests and Requests for Information in coordination with the Joint Staff and other organizations.
• Assists in the planning of Detainee Movement Operations and Detainee Human Remains Movement Operations
• Examines Congressional responses concerning JTF-GTMO for the Commander, United States Southern Command.
• Coordinates travel for foreign visitors with the media, non-governmental organizations, and the International Committee of the Red Cross, who travel to JTF-GTMO.
• Works with the Global Force Management team to determine the allocation of forces at JTF-GTMO.
• Eliminated the 15 case backlog within the organization by prioritizing cases based on ease of closure, focusing on the oldest cases, and working closely with leadership to ensure proper release of records.
• Supported declassification and foreign disclosure efforts of the command by providing hands on assistance as required.

Confidential, MacDill AFB, FL

Freedom of Information Act Analyst

Responsibilities:

• Performs the full range of duties related to litigation to include receiving and processing FOIA/PA actions assigned and determines action to be taken; prepares all necessary correspondence notices, internal memoranda, or other documentation necessary for the case.
• Serves as the subject matter expert on the release of information to the public under the FOIA and PA, fostering a high degree of voluntary compliance with confidentially and FOIA laws.
• Performs review and clearance of information in response to FOIA/PA requests. Makes determinations of disclosure or nondisclosure on all FOIA/PA requests received in the command, identifying and separating non-responsive documents from responsive documents while coordinating with legal counsel and security personnel, as appropriate.
• Provides education, training, and support for the FOIA case and document management system to USSOCOM official and staff, and provides training resources in the FOIA and PA for employees handling Personally Identifiable Information (PII).
• Reviews reports for compliance to applicable standards and/or criteria. Ensures information was written in a clear, concise, and well-organized manner. Makes recommendations for changes to reports based on reviews.
• Revises and edits written products. Clearly delineates the appropriate use of templates based on the type of report, audience, and publication avenues to be utilized. Provides guidelines on how to troubleshoot common problems. Prepares correspondence for the signature of the Division Director and other staff.
• Responsible for the administrative and support functions of the office and accountable for the supervision of the FOIA staff, which ranges from 8 to 10 employees overseas and stateside. These functions include travel, initiating and submitting personnel actions, timekeeping, records, and administrative support.
• Implements and monitors compliance with the provisions of the FOIA within the command, and serves as advisor and technical expert in the disclosure program.
• Serves as the subject matter expert on the release of information to the public under the FOIA and PA, fostering a high degree of voluntary compliance with confidentially and FOIA laws.
• Performs initial analysis to determine validity of FOIA/PA requests, evaluating for reasonableness and regulatory compliance, scope; fee issues, expedition, and negotiate amicable resolution of disputed matters.
• Performs review and clearance of information in response to FOIA/PA requests. Makes determinations of disclosure or nondisclosure on all FOIA/PA requests received in the command, identifying and separating non-responsive documents from responsive documents while coordinating with legal counsel and security personnel, as appropriate.
• Provides advice and guidance to management, staff, and the public regarding disclosure of agency records under the FOIA and PA.
• Coordinates all FOIA/PA requests with Case Managers, Policy Liaisons, Policy Offices, outside agencies, submitters of records, legal counsel, etc. Ensures case files are organized in the standard format, and all electronic data is recorded, accurate and up-to-date, to ensure compliance with the data integrity provisions of the Office’s Standard Operating Procedures.
• Reviews reports for compliance to applicable standards and/or criteria. Ensures information was written in a clear, concise, and well-organized manner. Makes recommendations for changes to reports based on reviews.
• Revises and edits written products. Clearly delineates the appropriate use of templates based on the type of report, audience, and publication avenues to be utilized. Provides guidelines on how to troubleshoot common problems. Prepares correspondence for the signature of the Division Director and other staff.
• Provides assistance, guidance; develops training materials and standard operating procedures; presents training on how to use the electronic work papers software to the needs of the Command.
• Supported declassification and foreign disclosure efforts of the command by providing hands on assistance as required.
• Manages and maintains electronic FOIA and PA records system.
• Supported declassification and foreign disclosure efforts in theater by providing hands on assistance as required.
• Managed the removal of a 350 case backlog in the Afghanistan Theater…reduced case load to 7 cases.
• Managed the removal of a 295 case backlog in the Iraqi Theater…reduced case load to 10 cases.
• Oversaw the closing of the Iraqi theater and Afghanistan theater FOIA/PA offices.

Confidential, Fort Dix, NJ

Support Services Clerk

Responsibilities:

• Receives and processes reproduction requests for customers in association with the Department of Defense’s Document Automation & Production Service
• Responsible for post records management system, utilizing the Army Records Information Management System and Total Records Information Management; processes FOIA request for all of Fort Dix; trains, provides instruction, and inspects records for compliance with Army, Department of Defense, and National Archive standards
• Processes, sorts, and delivers official mail to over 75 permanent, tenant, and deployed units on post.