Support Specialist Resume West Hartford, CT - Hire IT People

SUMMARY:

Highly motivated and driven technology specialist with extensive customer service/end user experience along with web / mobile application development experience (onsite/remote) seeking a Technology Support position with a company that expects and values high quality work, ingenuity and integrity.

EXPERIENCE:

Confidential, West Hartford, CT

Support Specialist

Responsibilities:

Verified data integrity and accuracy
SEO
Help Desk Support / Tickets
Customer Service Relations
Supported Chief Operating Officer with daily operating functions
Utilized programming capabilities in various languages
Oversaw troubleshooting of technical issues to solve problems within a reasonable time frame
Maintained network performance

Independent Contractor

Confidential

Responsibilities:

All technology support consulting
Website Development
SEO work
Database Development
Customer Service Relations

Confidential, Hampton, CT

Developer

Responsibilities:

Technical support, installations
Using a LAMP (Linux Apache PHP MySQL) full stack developer
Using a Zend 2 framework, built web applications in MVC Object Orientated
Programming for the state department of education.
End User Relations

Confidential, Windsor, CT

Technician

Responsibilities:

Technical support, software upgrades, mobile email installations and hardware troubleshooting, evaluates hardware and software needs, software application instruction, end user relations and trainings, and installation of hardware and network applications

Confidential, Terryville, CT

Support Specialist, intern

Responsibilities:

Hardware/Software installation, Troubleshooting (Network Errors, Tablets issues, Smart Phone Hardware Concerns) Familiarity with PowerSchool.

Confidential, Plymouth, CT

Site Director

Responsibilities:

Maintain event security of building and surroundings, crowd control and administrator support

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Support Specialist Resume

West Hartford, CT

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