PROFILE:

• Certified MS Exchange Administrator with 18 Years of Microsoft Enterprise Active Directory Network Support
• More than 20 years of experience in managing and administering a complex Rightfax and network system.
• Well - developed skills in system integration and maintenance, including the installation, configuration, repair, and replacement of internal and external components
• More than 10 years' experience managing multiple field projects simultaneously and resolving complex technical problems.
• Skilled in establishing and maintaining resource-loaded cost / schedule baselines, detailed cost estimates, and cost / schedule variances.
• Excellent ability to solve problems, Results-oriented /driven with Solid interpersonal skills
• Fluent in Mandarin and English

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Windows Servers like Rightfax/Exchange/SAP application servers Administrator, Cloud migration of Exchange Server to cloud solution with Office365
• Proposed and implemented
• Upgrade/Migration messaging server from Lotus Notes to Exchange on primases and from Primases to Cloud.
• Upgrade and Migrate Rightfax Server from 9 to 10 with migration from Windows2000 server to Windows2012 server
• Successfully migrated Legacy ActiveFax application to Rightfax environment with Rightfax COM APIs for auto fax processing
• Using VMware Zerto image for Rightfax disaster recovery
• OS (From Windows 2000/Windows 2003/Windows2008/Windows2012/ AIX/Linux migration upgrading with cluster services)
• EMC (From CX600 to CX340) Storage upgrade
• Physical to VM and Cloud solutions (Virtual Machine ESX Servers)
• Installation/upgrading/migration for verity of Servers:
• Install upgrade Exchange Servers
• Install upgrade Rightfax Servers
• Install upgrade SharePoint Servers
• Install upgrade SQL Server
• Upgrade R/3 4.7 to ECC and migrate from windows to AIX Servers
• CRM 2005/CRM6/7 SR3 Servers and upgrades, recently implemented CRM ICI integrated using AMC CTI with Cisco UUCX systems
• SRM 2005 SR3 Servers
• BI NW7.0 SR3 Servers and upgrades
• Solution Manager 7.1 Servers and upgrades
• Trex 7.1 Servers(Windows/Linux)
• Enterprise portal Servers and upgrades
• Fiori Server
• HP Quick Test Pro(UFT: Unified Functional Test) and QC Center (ALM:Application Life Cycle Management) for FI/CO/MM/SD test script development and implementation
• Content Server upgrade and migration
• RWD Online Training and Help Server upgrade and migration
• Installed/Configured/Evaluated with Self-Registration and Active Directory Single Sign-On feature
• Evaluated; tested and deployed from Oracle 9.2 to 12c Grid upgrade/migration for SAP R/3 Systems, finally successfully designed and implemented SAP HA on AIX with Oracle GRID 12c and Oracle RAC

Confidential

Basis Administrator/ Technical Support SAP

Responsibilities:

• Setup/Config/Admin/Maintain/Upgrade of Pharmaceutical Best Practice ASAP/Solution Manager Server
• Mercury Quick Test Pro and QC Center for FI/CO/MM/SD test script development and implementation
• Implement/Administration for customized MM-PR/PO approval and LIV workflows, as well as other PP/QM workflow controls
• Authorization profile management
• Develop Visio Org-Chart + SharePoint Document workflow + Security Matrix Excel + SAP Role mapping and change control procedure
• Consolidate SAP Single and Composition role to map Org-Chart Positions
• System integration and the Landscape Design
• RightFax integration with SAP and MS Exchange Servers
• Landscape system design
• Front End software deployment strategy development
• Document management system design/develop/implement and administration with Microsoft SharePoint Portal Server
• Evaluate/Implement/Maintenance Admin of Design Spec/End User Training with the software of InfoPak RWD Recorder and Simulator
• Data archiving; Workflow strategy development
• Data archiving for MM documents of PO/PR/Sales with Content server
• Admin of QA/PP/PR/PO workflow and turn on the transport workflow cross the landscape
• System Change Control/Administration procedure development
• Backup/Restore/Disaster recovery plan and procedure development
• Training System and Training material development/End User Training

Confidential

System Engineer/Technical Support SAP R/3 4.6B

Responsibilities:

• Trained on Microsoft Enterprise Solutions with Windows2000 Active Directory networking control; MS Exchange Messaging services; SMS Software management and deployment with SQL Database support. SharePoint Portal Server for office document control and workflow. SAP Basis Support during the SAP project implementation. With 5 years of experience in Support and Implementation
• Responsibility Includes:
• System installation from Disk partition plan; System resources plan and Printer spooler setup for Windows Enterprise Network from AD forest design; DHCP Scoping; DNS management, Exchange Server installation/configuration; SMS Software deployment include Exchange Client Outlook; SAP Client SAPGUI etc
• Unix / SAP R/3 / Oracle System Administration (Basis Support)
• SAP/R3 system tuning
• Oracle database admin with SAP/R3 brtools
• Apply patches and hot fixes
• Create new clients for subsidiaries
• Transport among clients and servers
• Configure user profiles
• Help developing interface with Microsoft applications with BAPI objects.
• IT Management for CILC (Changi International Logistic Center)
• Successfully migrated Warehouse Management software from legacy database to Progress 2000.
• Successfully activated the RF and Barcode handheld devices in Warehouse that were passive(not able to be used in production) more than 5 years.
• Upgrade network system and email system with MS Exchange 2000 Server.
• Design the Active Directory for NT to Windows 2000 Network migration, and successfully migrated all NT platform Servers from the NT4 to Windows 2000 and migrated Exchange Server 5.5 to Exchange Server 2000 with the Windows 2000 Advanced Server clustering services.
• System Design and Develop for CIAS Intranet Web Site
• Designed Web Site and Connected CIAS LAN into Internet with CheckPoint Firewall and redundant ISP links.

Confidential

Project manager

Responsibilities:

• Daily Manufactory Data Collection system workstation process monitoring and troubleshooting
• SAPGUI support for SAP MM/FICO users in IBM Singapore
• Apply GUI patches, configure local printers etc