PROFILE:

More than 20 years of experience in mainframe computer programming, analysis, design, development, testing, implementation, support and maintenance, client server in the field of Insurance, healthcare and banking.

TECHNICAL SKILLS:

Software: COBOL II, CICS, DB2, SQL, SAS, ASSEMBLER, SQL SERVER, SSRS, SPUFI, VSAM, JCL, TSO/ISPF, FILEAID, XPEDITER, INTERTEST, EASYTRIEVE PLUS, ENDEVOR, PANVALET, SAFE II, SYNCSORT, SDSF, WORD EXCEL, VISIO, ORACLE, ENSYNC, FTP, UNIX

Hardware : OS/390, MVS, DOS/VSE, WINDOWS

PROFESSIONAL EXPERIENCE :

Confidential, Malvern, PA

Production Support Analyst

Responsibilities:

• Resolve Mainframe and Unix production abends using the instructions from the document library for the abended job and/or looking thru the resolution history for the abended job.
• Contacting vendors for production abends due to delayed/missing files coming from the vendor.
• Contact SMEs for advise/instructions for abended jobs that cannot be resolved quickly.
• Answering calls from clients regarding production issues, request or any other questions they may have.
• Do production service request from clients like fixing data in a database, executing jobs the clients requested, application post certification after an elevation, research on a production issue,
• Monitoring the test region, scheduling test jobs requested by clients, fixing test job abends, doing test service request from clients like updating test JCLs and PARM members so that test jobs will execute successfully.

Confidential, Trenton, NJ

Senior Mainframe Programmer/Report Developer

Responsibilities:

• Developed, implemented and supported various batch and online application systems for the Personal Auto group in all phases of the SDLC using COBOL, CICS, VSAM, and JCL.
• Worked with users during integration/system testing and analyzed and resolved production issues.
• Developed, maintained and supported online programs use by customer service representatives to create and/or update auto policies that will use as input to the nightly batch process
• Developed, maintained and supported batch programs use to update auto policyholders rates, premiums, driver and vehicle information.
• Developed, implemented and tested programs use for both Auto Master File (FA, RE and IND) Expansion Project and also for the Policy Number Expansion Project.
• Developed, tested and supported DPL programs that passes mainframe file data to the Open System
• Developed and updated existing WCC (Workers Compensation Claims) reports using SQL server, SSRS

Confidential, Philadelphia, PA

Senior Analyst/Programmer

Responsibilities:

• Developed, maintained and implemented the FRAN (Financial Reporting and Netting).
• The system reconciles claim data coming from 2 different systems.
• Created application programs and reports in DB2, COBOL and SAS.
• Coordinated with users during integration testing to insure system functionality and data accuracy.
• Investigated and analyzed production problems and provided product support.
• Enhanced and maintained the IPDR (Inter Plan Data Reporting) system.
• The system takes in adjudicated claims coming from PLANMATE and creates and transmits invoices to different plans.
• Created and modified batch and online programs using COBOL, CICS, DB2, and SAS.
• Evaluated and optimized system performance. Investigated and solved production problems and provided production support
• Developed, implemented and maintained the CBF (Capital Billing Format) system. The system bills other plans for administrative fees, for allowing their subscribers to use IBC’s network of service providers, labs and hospitals. Developed batch jobs and programs using JCL, COBOL, and SAS. Coordinated with users during system testing and production support.
• Involved in the development of application programs for the escheating process of the VALUETECH system using COBOL, SAS and JCL. Coordinated with users during system testing.
• Implemented software releases for the FRAN, IPDR and CBF systems. Involved in other projects such as Raw Data Expansion, Provider No. expansion and Y2K changes for several systems.

Confidential, Philadelphia, PA

Analyst/Programmer

Responsibilities:

• Developed application programs for the Revenue Production System RPS - RMP Intermodal project.
• Created the Inter-modal Edit Control Program (ECP) which is use to validate the accuracy of the data received from RPS and ensure that all the different roads involved in moving the cargo get the correct share of the billing.

Confidential

Systems Analyst/Programmer

Responsibilities:

• Acted as lead programmer in the development of the Confidential ’s Credit System in Bangkok, Thailand.
• Designed and developed programs using CICS, COBOL and VSAM. Involved in data gathering, wrote user requirements specifications, system design specification and program documentation.
• Developed programs for the CA/SA FCDU (Current Accounts/Savings Accounts Foreign Currency Deposit Unit) system of the United Coconut Planters Bank (UCPB) using CICS, ASSEMBLER, COBOL, and VSAM.
• Customized their existing CA/SA software package to accommodate additional teller transactions and also to accommodate ATM transactions.
• Served as a technical support person and coordinated with business users during system testing.