Learning Specialist Resume Edison - Hire IT People

EMPLOYER:

Confidential, Edison

Learning Specialist

Responsibilities:

Learn, research, develop and write blended learning materials for the SAP Success Factors LMS system.
Assist with system testing, write training design document, ILT PowerPoint presentation and e - learning scripts.

Confidential

IT Technical Writer/Analyst

Responsibilities:

Confidential

Technical Writer

Responsibilities:

Research and write standard operating procedures for the Marketplace Enrollment, Premium Billing and Data Analytics groups, based on the QNXT software application.

Confidential

Lead Instructional Designer

Responsibilities:

Researched and designed instructor-led and blended learning courses; developed course design documents, instructor facilitation and student materials and interactive multimedia storyboards for the Confidential ’s Acquisitions University. Interviewed subject matter experts and collaborated with media artists.
Design materials according to Bloom’s Taxonomy, ADDIE and Agile Lean, 508 compliance methodologies.
Course Design document for Earned Value Management and Configuration Management courses for the College of Contract Management.

Confidential

Training and Development Consultant

Responsibilities:

Formulary Management (prescription drugs) training materials (instructor-led, WebEx) as part of a Center for Medicare and Medicaid audit response.
Provide gap analysis and remedial rewrites for standard operating procedures (SOPs). Advise business group on how to create SOPs.

Confidential

Policy and Procedure Writer

Responsibilities:

Research, revise and write standard operating procedures for internal home loan process department.

Confidential

Senior Training and Development Specialist

Responsibilities:

Researched, designed and wrote two instructor-lead courses: Introduction to Quality and Quality and Current Good Manufacturing Practices.
Deliverables included Facilitator’s and Participant’s Guides and PowerPoint presentations.

Confidential

Senior Training and Development Specialist

Responsibilities:

IT Application prototype development notes, user manuals and installation guides

Confidential

Senior Training and Development Specialist

Responsibilities:

Developed 15 Modules for a Call Center Customer Service New Hire curriculum
Seamless II Integration: Software Update for Intranet functions for internal employees and external clients
Sales Consultant Training: Coaching Sales Performance Self-Study Guide
How to Administer the Sales Consultant Training Program Self Study guide.
Performance Management Database Training Module
PPO Pre-Authorization and Verification for Texas SB 418
Commissions Check Void using QicLink System (ILT Module) Analyzing Non-Cash Adjustments in the QicLink System