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Administrative Assistant Kansas City, NO
SUMMARY:
- Mediation and problem solving skills.
- Work well as a team member or independently.
- Resourceful, energetic, competent, multi - task and results-oriented.
- Highly experienced in Data Entry with accuracy.
- Received numerous honors, including Employee of the Month, and Customer Service .
- Maintained medical records, receiving commendations for thoroughness and accuracy in completion of reports and patient documentation.
- Interpreted test results, collaborated with physician preceptor as needed, and identified and validated diagnosis.
- Efficiently operated copy and fax machines to reduce equipment misuse.
- Received numerous accolades and letters of appreciation from customers and visitors.
- Assisted with transition to new phone system by verifying standard procedures.
- Typed documents at a rate of 45 WPM with 99% accuracy.
- Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
- Reputed as a competent trouble-shooter; customers were prepared to wait in line for a considerable time confident that issues would be thoroughly investigated and resolved.
- Accounts Receivable/Payable -Payments; daily deposits
- Reconciliation, invoicing, and batching
- Bank experience
- Assist Inspectors with Entry of Inspection Reports
AREAS OF EXPERIENCE:
- Reduced average processing time by 100% using standard protocols for order processing Recorded, organized, and communicated customer feedback to provide management with data for decision making
- SharePoint, ProjectWise, IBM Notes, EPIC, UNIX, Kronos, Access, Inutit, SAP, and PeopleSoft.
- Revenue cycle management
- Advance computer skills
- Problem solving
EMPLOYMENT HISTORY:
Confidential, Kansas City, No
Administrative Assistant
Responsibilities:
- Greet customers, scheduled appoints,data entry of intake calls, and assisted counselors with special task.
Confidential
Business Analyst
Responsibilities:
- inventory, greet Customers, schedule appointments, answer and direct calls.
- Data entry into SAS database.
- Create excel reports.
Confidential, Leawood, Ks
Customer Service/Administrative Asst.
Responsibilities:
- Scanning/Index, entry of commercial insurance documents and policy information, and Filing
Confidential, Kansas City, Mo
Administrative Assistant
Responsibilities:
- Prepare weekly spreadsheets.
- Oversee status of projects by continually gathering information and following-up with directors and staff.
- Provide limited policy information.
- Accounts receivable of premiums.
- Researched and analyze.
- Reconciliation of general ledger.
- Data entry of new applications for underwriting unit.
- Scanned /index documents
Confidential, Kansas City, MO
Patient Intake/Scheduler
Responsibilities:
- Schedule inpatient appointments; verify demographics and health insurance eligibility with the use of EPIC.
- Collect payments for services, create and edit appointments.
- Greet customers.
Confidential, Overland Park, Ks
Admin Assistant
Responsibilities:
- Prioritize and Organize workloads
- Advance Computer knowledge
- Ability to Collect and Analyze
- Assist Management with daily task.
- Daily deposits
- Accounts receivable
- Entry of inspection reports
Confidential, Kansas City, Missouri
Customer Service/Dispatcher
Responsibilities:
- Assist school board with bus routes, and replacement.
- Inbound calls and entry.
Confidential, Kansas City, Missouri
Card Service Assistant/Data Entry
Responsibilities:
- Data entry
- Scanning
- Assist legal department
Confidential, Kansas City, Missouri
Operations Specialist
Responsibilities:
- Data entry (lead)
- Assisted Project Managers with special projects
- Create and edit spreadsheets
- Run reports
- Organize, coordinate, and set-up meetings
