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Accounts Receivable Supervisor Resume

Linden, NJ

SUMMARY:

Highly motivated, results oriented Accounts Receivable Manager with strong analytical, communication and organization skills. Adept in identifying inefficient, labor - intensive processes and streamlining them to run smoothly and efficiently. Works with upper management in resolving outstanding issues and providing strategies for future policies. Cultivates a positive relationship with customers and employees by maintaining an environment of mutual respect and strong work ethics. Recognized for maintaining excellent rapport with management, customers and staff. A reputed problem solver, resolving issues as they arise while maintaining a positive attitude.

EXPERIENCE:

Confidential, Linden, NJ

Accounts Receivable Supervisor

Responsibilities:

  • Worked closely with principal in identifying problem accounts.
  • Supervised staff of 3 in strategies on how to maximize collection results
  • Analyzed accounts for accuracy in cash applications.
  • Follow up email and phone calls to delinquent accounts and habitual slow payers.
  • Ran pivot tables, VLOOKUP reports to analyze customer pay history for trends.
  • Reviews and implemented system to prevent past due accounts getting orders when in past due
  • Ad hoc reports as requested

Confidential, Elizabeth, NJ

Accounts Receivable Supervisor

Responsibilities:

  • Revamped and streamlined processes
  • Proactive approach to chargeback resolution
  • Maintained customer portals access
  • Supervised staff of collectors
  • Follow-up email and phone calls
  • Domestic letters of credit
  • Worked closely with CFO and owner on major accounts with credit issues
  • Ad hoc reports

Confidential, Hoboken, NJ

Manager Claims Department

Responsibilities:

  • Supervise a staff of 2 claims specialist
  • Download weekly list of new claims form US Customs and prioritize all claims.
  • Follow up with customs brokers.
  • Initiate importers involvement to settle claims

Confidential, New York, NY

Credit and Collections Manager

Responsibilities:

  • Manages the day-to-day operations for a conglomerate seller of apparel and backpacks distributed internationally, across the US and Canada.
  • Hires, trains, prioritizes tasks and mentors staff in all facets of collecting, reconciling and combatting chargebacks.
  • Trained employees with no prior work experience to become collectors of major retailers.
  • Builds relationships with sales staff, keeping them abreast of pertinent client activity.

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