SKILLS:

• Data Center
• Installing networking devices
• Troubleshooting
• Server
• Repairing
• Storage
• Linux
• Upgrading Firmware
• Cabling
• Copper Cabling
• Fiber Network Cablingear
• Electric/electronic installation

PROFESSIONAL EXPERIENCE:

Confidential, Englewood Cliffs, NJ

Data Center Technician

Responsibilities:

• Rack, run copper, fiber on servers, switches, routers, firewall, patch panels.
• Monitoring the system using servicenow, Trellis DCIM tool, synapsense Cooling System,
• Use of fiber/copper tools to check light fault, connectivity.
• Configure HP ILO, Cisco CIMC, Dell iDRAC on servers.
• Set up the new cabinets, connecting to the electric power.
• Perform material movement, including shipping/receiving and inventory management per standard process.
• Participate in many projects with NetApp, Oracle, Pure Network
• Working on Cutover Project with Architecture and Program Manager
• Troubleshooting Network devices like change modules, memories, fan, HDD

Confidential, Long Island, NY

IT Network Support Technician

Responsibilities:

• Imaging Panasonic CF - 20/FZ-G1 ToughBook & ToughPad using Radia Automatic OS Manager
• Installation and check applications into the Toughbook & ToughPad like scada, sview
• Check Panasonic Pad application working at PSEG Truck Mounting DockStation at different location a
• Run ethernet cables and migrate Switch Cisco 2960 to 9300 at different location on Long Island.
• Set up basic configurations on servers, switches.
• Set up MDT Tablet mobile device for Confidential employees using images, applications, patches
• Upgrade/images MDT tablets with satellite laptop as a support

Confidential, Manhattan, NY

Data Center Technician/ Network Operation Technician

Responsibilities:

• Working for Agency “Royal Communications Consultants” as a contractor
• Rack, stack, run Cat6, fiber servers, switches, routers.
• Configured servers with ILO via car crash
• Decommissioned devices accordingly schedule by Network engineers.
• Working with VoIP switches and system to set up jack, test, cisco phones, etc.
• Upgrade Cisco switches 6500 to 4500
• Use of Fluke and wire-map because this Data Center has a truncal patched systems.
• Working with Cat6a, single mode, multiple mode fibers,T1 & T3
• Escort vendor, Verizon Technician for installation facilitate access, assist, etc.
• Working with inventory for migration cisco switch 6500
• Working with electricians to run power cables underground to set new cabinets.
• Monitoring the alert system using HP service manager
• Checking AC, PDU system daily and monitoring the system
• We were training course CCNA by the Network Manager, Professor NYU Moises Girona

Confidential, Long Island, NY

IT Infrastructure Support Technician

Responsibilities:

• Provide support on network connectivity problems. Maintain problem status for each problem ticket assigned accordingly to standards and specifications
• Updated the Inventory on 18 PSEG LI locations using Excel then export to Solar Winds in coordination with Project Manager.
• Experience in Network closet with Telecommunication devices, like demarcation, NID, Westell, etc.
• Monitor performance and ensure system availability and reliability
• Traveled to PSEG LI Data Centers on Connecticut and Herndon, Virginia for special project.
• Console Network devices onsite or remotely using Putty, SSH
• Disposal HDD using special devices or backup with permission Managers.
• Support Help Desk Team with re-imaging laptops
• Works at Bit-locker project with Desktop support team
• Deploy laptops to many PSEG LI locations.
• Participate two times in Storm Support at Patchogue and Riverhead
• Used the RF equipment to scanner and labels
• Use of active directory and tool like ServiceNow

Confidential, Manhattan, NY

Facilities Associate

Responsibilities:

• Identify, diagnose, and resolve problems for users’ personal computers, hardware, printer problems
• Set up hardware, installing, mountain any product, cabinet, desk.
• Solve any electric problem appear in the facility.
• Provide support to client and internal employees.
• Responsible for the building to be neat, clean.
• Build or assemble any woodworking
• Paint areas that supervisor requesting
• Check the mechanic rooms, ventilation, air condition systems.
• Each month receive online training to perform better jobs and security issues.
• Coordination with vendor to visit the facility
• Works in plumbing and use the cut machines in the store for customers requesting.

Confidential, Ashburn, Virginia

Data Center Technician

Responsibilities:

• Install servers, blades, switches, routers, patch panels
• Configure and set up RAID 1, 5, 10 with partitions
• Providing support for moves of Data Center technology, deployment of servers
• Server OS installation: Linux Distro, Centos, Ubuntu, RedHat, FreeBSD
• Use kickstart and reinstalling OS Partition Configurations
• Server console reboot, troubleshooting, console with crash cart.
• Perform basic software set up
• Basic network IP Configuration, IP, DNS, sub-netmask on BIOS
• Interact with Network Suppliers, Vendors and Customers on a daily basis
• Coordinate all repairs with customers and NOC staff
• Maintain server build and release SLA
• Terminate connectors Ethernet cables: cat 5, cat 5e, and cat 6 and testing with tool.
• Use the switches lab to check blades on different issues.

Confidential, New York City

Computer System Support/Data Center Technician

Responsibilities:

• Stacking and Racking servers, switches, routers, storage devices (EMC, NetApp, IBM) and network equipment into cabinets Run CAT5, CAT6, single-mode, and multi-mode fiber cabling installations and support.
• Troubleshoot layer 1, 2, and 3 LAN connections using Fluke testing equipment.
• Troubleshooting support for servers, switches and network devices.
• Break/Fix hardware maintenance on mission critical systems (BIOS updates, hard drives, memory, and RAID controller)
• Monitors performance of systems utilizing software support tools.
• Cabinet power load and consumption measurements.
• Worked on project: installation switch to control each PDU at each respective row at new data center in downtown (Media Center).
• Inventory control for servers, components and cables using Columbus DCIM tool.
• Use of an automated ticket system to organize work requests.
• Planning and coordination of equipment migrations and new equipment installations. We did it physically moving servers from Rockefeller Center to new Data Center Media at Manhattan downtown.
• Develop detailed documentation of operations, best practices, and procedure.
• Perform good receipt process of all arriving equipment.
• Mentor junior level colleagues.