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Wireless Network Specialist Resume

Kansas, CitY

WORK EXPERIENCE:

Confidential, Kansas City

Wireless Network Specialist

Responsibilities:

  • Design, install, configure, and support ongoing maintenance of all multi - vendor enterprise wireless infrastructure systems.
  • Develop and maintain a detailed understanding of the physical locations that make up the data network infrastructure.
  • Able to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
  • Responsible for the complex infrastructure and collaboration between vendors.
  • Use WiFi Explorer, WiFi Signal, WiFi Scanner, iPerf and other tools to troubleshoot and improve the wireless network
  • Provide troubleshooting support for LAN/WAN connections
  • Ensure the wireless infrastructure is compatible for use by a multitude of clients: Macbook, Windows PC laptops, tablets, iPads, Chromebooks, Apple TV, Chromecast, iPhone and Android.

Confidential, Butte, MT

Service Delivery Technician

Responsibilities:

  • Resolved issues with retail peripherals such as check scanner, receipt printer, cash drawer, pin pad, barcode scanner, and Palm application on the POS machines
  • Assigned and managed tickets through Service Desk Plus ticketing system

Confidential, Butte, MT

IT Support/Epic Analyst

Responsibilities:

  • Used Kaseya ticketing system to manage requests
  • Analyzed computer equipment for repair, replacement or upgrade
  • Completed monthly internet audits using SonicWall software
  • Archived user emails with Microsoft Outlook Journal and burned to DVD
  • Created a mobile device policy for users accessing private information

Confidential, Dillon, MT

IT Support Technician

Responsibilities:

  • Helped with moving servers to new building and racking the equipment
  • Located and documented all wireless access points and corresponding ports
  • Verified all workstations were setup correctly with the software installed, on the network, user login, and labeled.
  • Setup and trained staff to use the ReadyDock: UV device to sanitize tablets
  • Setup network area storage on a Link Station Dual-Drive with RAID 1 for nurses to store media

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