Application Support Engineer Resume Bala Cynwyd, PA - Hire IT People

SUMMARY:

More than five years’ experience with Linux and Windows application support, system administration, databases and log file analysis.
More than five years’ DevOps experience increasing efficiency, reliability and availability of technology platforms.
Experienced with CI/CD pipelines and infrastructure design using AWS, Azure Devops, Docker, Jenkins and Kubernetes.
Also experienced with .NET, IIS, C#, SQL, Linux Shell scripting, JavaScript, PowerShell and Python.

PROFESSIONAL EXPERIENCE:

Confidential, Bala Cynwyd, PA

Application Support Engineer

Responsibilities:

Deploy applications using TeamCity and Octopus Deploy, improving deployment speed by 25% to date.
Troubleshoot and support Linux and Windows applications.
Perform application and log file analysis.
Deploy, manage and support Linux and Windows servers.
Develop, modify and execute SQL database queries to import and extract data into and out of Fixed Income and other trading applications.
Migrate over 30 manual infrastructure configuration management processes to Python and PowerShell workflows.
Leading initiative to reduce on - premises footprint by 30% via virtualization of infrastructure and consolidation of applications.
Improved application monitoring efficiency by 15% using ElasticSearch, Logstash, Kibana and Nagios.
Developed Python and PowerShell scripts that increased team’s use of automation by 40%.
Implemented Puppet configuration management environment to automate deployment of infrastructure, improving consistency across development environments.
Primary team contributor to Perforce code repository.
Partnering with developers to optimize use of internal C++ based messaging framework.
Managing Linux and Windows Users and Groups with Active Directory and Samba.

Confidential, Cranbury, NJ

DevOps Engineer

Responsibilities:

Developed automated CI/CD pipelines using AWS, GitHub, Jenkins, Puppet and Visual Studio, increasing deployment speed by 25%.
Deployed, managed and supported Linux and Windows servers.
Developed, modified and executed SQL database queries to import and extract data into and out of applications.
Performed application and log file analysis.
Troubleshot, deployed and supported IIS/C#/.NET applications.
Contributed to Puppet configuration management by writing code to automate deployment of infrastructure, improving consistency across development environments.
Provided application and troubleshooting and monitoring, using Dynatrace, Nagios, Solarwinds and AWS Cloudwatch.
Contributed to migration of on-premises infrastructure and applications to AWS, increasing availability by 30%
Wrote Linux Shell and PowerShell scripts for infrastructure management.
Managed Linux and Windows Users and Groups with Active Directory and Samba.