SUMMARY:

8 years of experience in Information Technology. 5 years of Office 365 experience. Team player with good management, analytical, communication and interpersonal skills. Strong attention to details as well as the ability to handle multiple priorities and projects

SKILL:

• Office 365, Azure, AWS, Google Cloud, Hypervisor software: VMware, Citrix, Hyper - V
• Managing O365/On prem Exch., AD with PowerShell, PS scripting, Python enthusiast
• WinSer2003/2008r2/2012r2/2016/2019; Exch. 2010, 2013, 2016; Office 2010, 2013, 2016, 2019
• AD DS, ADSI, GPO, DHCP, DNS, IIS, File and Print services, Remote access
• SolarWinds, Logic Monitor, SCCM, WSUS, Win7,8,10. MAC OS, Linux/Ubuntu, Android
• TCP/IP, WAN, LAN, VPN, Switching, Routing, Firewalls, Cloud Networking, Fiddler Wireshark
• Phone Systems; VoIP, PoE switches, PBX, PSTN, Skype Calling, Teams, Jabber, Slack
• Office 365 Cloud, Hybrid, On: premises Exchange, ADFS, Azure AD Connect Server, Azure AD
• SfB/Teams, SharePoint, Intune, Security & Compliance, ATP, AIP, MFA, AD Identity Protection

EXPERIENCE:

Microsoft Consultant

Confidential, North Hollywood, CA

Responsibilities:

• Enterprise Support for multiple clients up to several thousand user environments with MS product.
• Azure and O365. Working directly with Microsoft on escalated tickets
• Analyzing client’s Microsoft 365 Server and Cloud Infrastructure.
• Preparing a PowerPoint presentation. Share deployment and security recommendations.
• Quarterly, presenting to an IT department
• Working on deployment projects.
• Upgrading Exchange and Windows servers. Monitoring, maintenance client’s servers (Azure VMs, ADFS, Proxy, On-premises Exchange, Azure AD Connect, DCs, Storage, SQL servers).
• Renewing ADFS and on-premises exchange s
• Onboarding customers to Office 365. Cutover, Staged, Hybrid, IMAP migrations
• Evaluating current client’s environment. Explaining Office 365 product workflow. Best Practices
• O365 onboarding phases: Initiate, Access, Remediate and Enable. Troubleshooting O365 related issues
• Study and stay up to date with industry best practices, as well as technology, its limitations, and complexity values

System Administrator

Confidential, Seattle, WA

Responsibilities:

• Windows Servers Administration, Switches and Firewalls. Maintain rack documentation, network topology, and important passwords. Managing subscriptions and licensing
• Assisted with onboarding to the Office 365. Troubleshooting Microsoft software, Autodesk software such as Revit, AutoCAD, 3ds Studio Max, SketchUp, V-ray etc.
• Assisted with onboarding 50+ new hires. Setting up workstations, providing IT orientation and . Sending weekly tech tips to the office
• Conference rooms maintenance; Conference technology coordination and (GoToMeeting, Life size Cloud, Tandberg, Cisco, Skype, Ring Central)
• Managing all IT assets in the Office. Making sure I have enough spare parts

System Administrator

Confidential, Seattle, WA

Responsibilities:

• Managing user accounts and computers as well as explaining domain policies
• Diagnosed hardware and software problems, and replaced defective components
• Maintained documentation of the network, telecommunications and telephone systems
• Communicated daily with users and conducted all computer diagnostics to help investigate and resolve all problems

Program Associate

Confidential, Seattle, WA

Responsibilities:

• Assisted with organizing and managing Confidential Program on technology side
• Managed on boarding and off boarding to the program eleven startups, 40+ people
• First point of any IT related issues. Responsible for tracking all IT assets for the Kinect Accelerator Program