Senior Consultant Resume

SUMMARY:

12+ years of progressive experience in Windows, VMWare, Citrix and Cloud Technologies (Azure and Nutanix).
Architecting Infrastructure Solutions over on - premises and cloud platform, Application and Server/Desktop Virtualization using XenApp, XenDesktop,, Migration Planning, Project Transitions, Capacity Management, Performance Management, Technical write-ups, Process Improvements and Automation
People Management, Recruiting, Stakeholder Management, Mentoring, Technical brown bags and trainings.
Estimated projects costs, efforts and timelines by analyzing the project scope and requirements.
Involved in design, strategy and roadmap discussions of existing Citrix environment to futuristic versions.
Migrated Citrix server farms from Physical to Virtual platforms, Legacy to LTSR version.
Expertise in Capacity Management for Citrix Products like XenDesktop
Troubleshoot and resolved multiple customer impacting issues and implemented permanent fixes to avoid recurrence.
Imparted technical trainings within the Organization on Citrix and its associated technology.
Implemented automation within the environment for Proactive Service Health Monitoring using PowerShell and various Citrix products like Director, EdgeSight
Automated Build and Upgrade using PowerShell.

WORK EXPERIENCE:

Senior Consultant

Confidential

Responsibilities:

Architected solutions for a VDI environment of more than 14K VDIs and 250 XenApp Servers hosted over ESX 6.5 and Nutanix cluster.
Worked on XenDesktop 7.15 implementation, Migration planning of XenApp servers from 2008R2 to 2016 and VDI migration from Win7 to Win10 version.
Solution for seamless application deployment through SCCM on new VDI machine.
Engaged in Business planning discussions and BRDs.
Partnered with PM for cost planning, budget allocation and defining SoWs.
Onshore and Offshore hiring talent.

Consultant

Confidential

Responsibilities:

Architected and implemented Citrix solutions with primary focus on Virtualization using XenApp, XenDesktop, XenServer, NetScaler, Profile Management, StoreFront, EdgeSight and Provisioning Services for multiple customers.
Transitioned 4 big bet Citrix projects involving BAU and Project Support, from customer to Confidential .
Migrated Citrix XenDesktop environment of a Canadian Petro chemical giant having 2500 desktops from 7.5 to 7.15. The project involved in migrating the customers into a newer Citrix version as well as upgrading the desktop OS from WIN7 to WIN10.
Migrated Citrix XenApp environment of a Canadian Petro chemical giant having 250 servers and 400 applications from 6.5 to 7.15. The project involved in migrating the customers into a newer Citrix version as well as migrating into a newer server platform of Windows server 2012 R2.
Estimated projects costs, efforts and timelines by analyzing the project scope and requirements.

Senior Analyst

Confidential

Responsibilities:

Migrated Legacy Citrix Server Farm to new XenApp 6.5 version.
Managed Provisioning Services 5.0, DHCP Configuration, V-disks creation.
Analyzed the root cause for critical and impacting issues and took corrective actions to prevent recurrence.
Partnered with Citrix Product Support for additional technical support of critical issues.
Configuring Citrix policies, installing new hotfixes/rollup pack. Working on escalated issues from L2 support groups.
Using EdgeSight to monitor server performance and server resources. Installing and configuring Edge sight XenApp agents & end point agents.
Lead the escalation calls and triages.
Represented Citrix team in CAB Meetings, Client Meetings and SDRs

Senior Systems Engineer

Confidential

Responsibilities:

Transitioned big bet projects from Confidential US to Confidential India.
Authored Technical Documentations, Wikis and Troubleshooting guides.
Led the technical escalations calls and supported Tier 2 support on technical blockers.
Supported more than 7 farms and 500+ servers with various XenApp version like 4, 4.5,5, 6.5.
Managed Citrix administration which involved Farm management, troubleshooting issues, Citrix print management, Load balancing, Installing and publishing application, Installation and replication of printers, Patching, Creating and assigning Policies, Configuring resource manager and creation of reports.

System Engineer

Confidential

Responsibilities:

Analyzed and resolved Citrix Incidents based on customer agreed SLA.
Worked on Problem Management, Incident Management and Work Order Requests.
Managed 6 Citrix farms with 300+ servers.
Performed Citrix administrative tasks like Farm management, Monitoring farm health status reports, Troubleshooting Citrix Incidents, Installation and publish of new applications, configuring policies.