Systems Administrator Resume
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OBJECTIVE
To support a thriving company’s Information Technology department by becoming an integral member of the team by adding my content knowledge, skills, and positive attitude.
TECHNICAL SKILLS
- Windows 10
- Vista
- Windows 7
- Windows Server
- Microsoft Office 2003,2008,2012,2016
- Symantec Backup Exec
- Symantec Endpoint Protection
- Vipre Antivirus
- Dell KACE
- Manage Engine Desktop Central
- Manage Engine Service Desk
- Desktop Central
- Altaro Backups
- DATTO Backup.
- Veeam Backups
- VMware
- Hyper V
- Citrix Xen APP
- Remote Desktop Services
PROFESSIONAL EXPERIENCE
Systems Administrator
Confidential
Responsibilities:
- Manage software back ups for over 60 locations.
- Set up and design new servers for local offices and remote sites.
- Configure group policy, print management, active directory, and file security.
- Implement new software and policies to streamline productivity across the locations.
- Review equipment and recommend upgrades.
- Provide updates for Electric Medical Records software.
- Troubleshoot complex IT issues.
Desktop Support Technician
Confidential
Responsibilities:
- Answer and resolve helpdesk phone calls.
- Set up and configure new PC computers in the local office or remote locations.
- Create new employee accounts.
- Order new equipment for the department and locations.
- Support equipment for fifteen hundred users across forty locations.
IT Service Desk Representative
Confidential, Feasterville, Pennsylvania
Responsibilities:
- Technical support for all computer hardware and software for the sixteen branch locations on site and remote.
- Maintain daily backup tapes and secure offsite storage.
- Create and manage all computer images for deployment using Symantec Ghost.
- Install, set up and trouble shoot all printers, fax machines and other communication devices.
- Train associates in the use of new mobile apps for Confidential, Android and Confidential .
Senior Teller and Customer Service
Confidential, New Hope, Pennsylvania
Responsibilities:
- Oversee tellers’ cash drawer balances and sales of diverse financial products.
- Manage monthly tellers’ work schedules.
