We provide IT Staff Augmentation Services!

Senior Associate Resume

SUMMARY:

  • Seasoned IT professional with 5 years of experience working as an Administrator on the Confidential OneWorld Cloud Software.
  • Platinum Support for Confidential OneWorld, CRM Plus & Confidential
  • Over three years of experience in Retail with clients such as Confidential
  • I worked very closely with the data migration between Confidential One World to SAP using webserves

PROFESSIONAL EXPERIENCE:

Confidential

Senior Associate

Responsibilities:

  • Helping to implement Confidential ERP OneWorld account.
  • Managed all aspects of SPS Commerce Implementation.
  • Managed all aspects of EFT Banking integration
  • Managed all aspects of AVALARA Tax
  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Customized Advanced PDF forms for client using suite builder
  • Creating customized forms using custom records, custom fields
  • Created custom roles, explaining differences with user roles and centers
  • Helped implementing 4 Confidential OneWorld account; Order of Cash, Procurement to Pay project
  • Supporting client with day today support questions.
  • Customized forms with HR configuration for Employee records and imported time sheet
  • Written BRD, FRD and process document as per client project

Confidential, Philadelphia, PA

Senior Associate

Responsibilities:

  • Managed full implementation of Confidential ERP OneWorld account.
  • Managed full implementation of Confidential SRP OneWorld account
  • Managed all aspects of FAM implementations for clients.
  • Managed all aspects of AvidXchange implementations for Vendor Bills and Banking integration
  • Designed charged based billing
  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Customized Advanced PDF forms for client using suite builder
  • Customized Confidential as necessary to meet the client’s business requirements.
  • Creating customized forms using custom records, custom fields
  • Created custom roles, explaining differences with user roles and centers
  • Custom analytics reports and searches e.g. financial reports
  • Helped implemented Confidential OneWorld account; Order of Cash, Procurement to Pay project
  • Supporting client with day today support questions.
  • Customized forms with HR configuration for Employee records and imported time sheet
  • Written BRD, FRD and process document as per client project

Confidential, Camden, NJ

Confidential Administrator

Responsibilities:

  • Managed full cycle implementation of Confidential ERP OneWorld account with 36 subsidiaries.
  • Managed all aspects of FAM implementations for clients.
  • Managed all aspects of AvidXchange implementations for Vendor Bills and Banking integration
  • Managed all aspects of UltraPro integration for direct employee’s payroll.
  • Integrated Solution 7 with Confidential to use as connector in MS Excel
  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Customized Advanced PDF forms for client using suite builder
  • Customized Confidential as necessary to meet the client’s business requirements.
  • Creating customized forms using custom records, custom fields
  • Created custom roles, explaining differences with user roles and centers
  • Custom analytics reports and searches e.g. financial reports
  • Helped implemented Confidential OneWorld account; Order of Cash, Procurement to Pay project
  • Supporting client with day today support questions.
  • Customized forms with HR configuration for Employee records and imported time sheet
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures
  • Managed all aspects of Multibook Accounting and Multibook Financial implementations.
  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Customized Advanced PDF forms for client using suite builder
  • Customized Confidential as necessary to meet the client’s business requirements.
  • Creating customized forms using custom records, custom fields
  • Created custom roles, explaining differences with user roles and centers
  • Custom analytics reports and searches e.g. financial reports
  • Helped implemented Confidential OneWorld account; Order of Cash, Procurement to Pay project
  • Supporting client with day today support questions.
  • Customized forms with HR configuration for Employee records and imported time sheet
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures
  • Managed all aspects of Multibook Accounting and Multibook Financial implementations.

Confidential, Mountain View, CA

Functional Consultant

Responsibilities:

  • Managed all aspects of FAM implementations for clients.
  • Managed all aspects of Case Management implementations for internal support team.
  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Devised individual company work flows e.g. PO Workflow
  • Customized Advanced PDF forms for client using suite builder
  • Customized Confidential as necessary to meet the client’s business requirements.
  • Creating customized forms using custom records, custom fields
  • Created custom roles, explaining differences with user roles and centers
  • Custom analytics reports and searches e.g. financial reports
  • Helped implemented Confidential OneWorld Client; Order of Cash, Procurement to Pay project
  • Supporting client with day today support questions.
  • Customized forms with HR configuration for Employee records and imported time sheet
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures
  • Managed all aspects of Multibook Accounting and Multibook Financial implementations for a client

Confidential, Folsom, CA

Consultant

Responsibilities:

  • Performed all aspects of the data migration and customization of Confidential dashboards/KPI
  • Devised individual company work flows e.g. PO Workflow
  • Create Customer Center, Employee Center and Vendor
  • Create Workflow e.g. PO, SO
  • Customized Advanced PDF forms for client using suite builder
  • Create Tax Schedule for multiple country and USA

Confidential

Administrator

Responsibilities:

  • Customizing Case forms in Confidential for different portals
  • Devised individual company workflows
  • Created custom roles, test the roles before assigning to users
  • Custom analytics reports and searches
  • Creating KPI and dashboards
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures.

Confidential

Financial Template Developer

Responsibilities:

  • Created firm template using Caseview
  • Write and maintain API documentation for internal users
  • Enhanced my ability to work under pressure while working on projects with a team of four with strict deadlines and restricted budgets.
  • Provide material on the latest Confidential Financial Template for “Power Users”.
  • Great team player, but still an independent thinker.
  • Regularly updated knowledgebase articles for the Confidential Support team and Regional Support teams.
  • Testing Salesforce.com, CRM software for the firm under strict deadlines.
  • Testing beta version of Confidential Cloud and Confidential SmartSync for firm
  • Helped user to import data from Simply Accounting, Quickbooks and others.

Confidential

Platinum Support

Responsibilities:

  • Managed all aspects of two Confidential Implementations for two companies through.
  • Scoped the requirements and performed migrations of legacy accounting systems and custom ecommerce websites (SQL Server 2008R2, and QuickBooks) on the Confidential platform with advanced ecommerce, advanced warehousing and light manufacturing modules for two companies doing in excess of $8M per year in Ecommerce.
  • Performed all aspects of the data migration and implementation hands on, selected and managed 3 Confidential highest revenue clients.
  • Devised individual company work flows
  • Provided on overall Confidential CRM and Confidential ERP to “Power Users” at client.
  • Customized Confidential as necessary to meet the business requirements.
  • Developed custom roles, custom searches, automated workflows, and custom forms as necessary.
  • Managed extensive customization of the webstore.
  • Trained newly hired Confidential administrator.
  • Managed the company's development of written processes to document all workflows for the business’s first written Standard Operating Procedures.

Confidential

Test Engineer

Responsibilities:

  • Worked with Sales to close several complex deals.
  • Saved the company considerable time, money and reputation: Discovered issues with the software prior to release that went undiscovered by the Quality Assurance department. These issues were critical enough to warrant the delay of the software until they were fixed.
  • Assigned to support high revenue generated critical clients.
  • Created the first internal support Knowledge Base for the team.
  • Test the Confidential using internal testing tool

Confidential

Manager Administration

Responsibilities:

  • Oversee the activities of workers; hire, train and evaluate new employees;
  • Ensure that a company or department is on track to meet its financial goals.
  • Develop and implement budgets, prepare reports for senior management and ensure the department complies with company policies.
  • Ensure workers have the resources to complete their work.
  • Perform human resource activities, such as performance evaluations, and discipline for employees in their department.
  • Lead finance department
  • Managing department outputs, deadlines and workflow
  • Budgeting and forecasting
  • Cash flow management
  • Management accounts and management pack reporting for Directors
  • Financial statements and prepare for audits
  • Implementing additional systems, controls and company policies/procedures as required Maintenance and compliance with internal controls
  • Making sure the buyers pay on quarterly basis on time.

Confidential

Accountant

Responsibilities:

  • Handled book - keeping, maintained account ledgers and account payable and receivable.
  • Closing month end and prepared monthly financial report for the Management;
  • Conducted internal audit before year end close
  • Monthly payroll

Hire Now