Service Desk Technician Resume Butler, PA - Hire IT People

SUMMARY:

To bring state - of-the art skills and dedication to an IT Department with the vision of enhancing and supporting your company's technological needs and advancement.

TECHNICAL SKILLS:

A+ computer repair
Microsoft applications
Microsoft networking
Windows OS XP&Win7 Win10
Troubleshoot computer problems
Certified Fiber Optics Installer
Logic/problem-solving
Ticketing Systems
Active Directory/Sequel Server
Answer Help Desk type calls
Software/hardware installation
Building network cables

EMPLOYMENT:

Confidential, Butler, PA

Service Desk Technician

Responsibilities:

Server and network migrations and set-ups
Perform network diagnostics onsite and remotely to resolve problems
Firewall and network configuration and building network cables
Troubleshoot computer problems; answer and fix help desk calls
Perform software and hardware installation
CRM Ticketing and Citrix Go to Assist remote connection
Remotely install Rock Solid POS software, Star receipt printers, MX915 Credit Card machines and Motorola MC 55 PDA
Provide excellent customer satisfaction to the many stores and maintain a high customer satisfaction score

Confidential, Wheeling, WV

IT Consultant

Responsibilities:

Consult and solve problems for technology users in person, by telephone and by email
Perform diagnostic testing and repair of computers, peripheral equipment and network connection
Certified Fiber Optics Installer proficient in installing and fusion splicing of fiber optics cable
Possess a working knowledge of Active Directory and Sequel Server
Mobile device set up and support

We provide IT Staff Augmentation Services!

Service Desk Technician Resume

Butler, PA

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