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Project Implementation Director & Contract Specialist Resume

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Dfw, TX

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SUMMARY:

Experienced sales management professional and sales consultant committed to brand recognition and organizational growth. Skilled in retail merchandising, sales and customer relationship development. Proactive leader with a clear eye for accuracy, policy adherence and opportunity. Effective trainer and team builder with a drive toward establishing goals and ensuring achievement.

AREAS OF EXPERTISE:

  • Managed Print Services
  • Production Print
  • Logistic Solutions
  • Networking Strategies
  • Relationship Development
  • Customer Service
  • Goal Setting
  • Team Management
  • CRM
  • Brand Identity and
  • Billing and Contracts
  • Microsoft 365 & Skype/Lync
  • Marketing Strategies
  • Merchandising
  • Emerging Technologies
  • Cloud Technologies
  • Document Management Solutions

PROFESSIONAL EXPERIENCE:

Confidential, DFW, TX

Project implementation director & contract Specialist

Responsibilities:

  • Supported a team of 10+ Sales Reps in technical sales & customer support
  • Goal setting and funnel tracking for all sales
  • Generated Custom and Standard Contracts for all Confidential & Confidential wireline
  • Lead reporting and tracking on all company sales ($80,00k/mo+)

Confidential, Coppell, TX

Sales Representative

Responsibilities:

  • Net new accounts only
  • Won accounts by cold calling and feet on the street
  • Sold first account three days out of training
  • Leveraged existing/past relationships with previous clients

Confidential, Dallas, TX

Account Executive

Responsibilities:

  • Net new accounts only
  • Won accounts by cold calling and feet on the street
  • Top performer two months in a row after ramp period
  • Met with C - Levels to set meetings on increasing profit margins and efficiencies with their shipping needs

Confidential, Dallas, TX

Customer Experience Manager

Responsibilities:

  • Seeking and identifying areas for new and expanded customer growth.
  • Conducting "needs analysis" for clients' and partners’ wireless and wireline services.
  • Understanding current and prospective customers' communication needs, business issues, and buying motives.
  • Owning executive-level client relationships, strategic business planning and service delivery.
  • Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all customer and partner plans and team annual targets.

Confidential, Fort Worth, TX

Client Solutions Executive

Responsibilities:

  • Owned account relationships and had responsibility for meeting revenue objectives.
  • Established and maintained productive long-term networks and relationships with customers.
  • Built and maintained a network of colleagues and customers to share information and obtain prospects.
  • Developed new accounts while maintained and grew existing accounts.
  • Lead and funnel management.

Business Account Manager

Confidential

Responsibilities:

  • Collaborated with clients to understand business needs, issues, priorities, and strategies to deliver value-added business solutions.
  • Lead and funnel management.
  • Prospecting for new accounts through means of door knocking and cold calling.

Assistant Sales Manager

Confidential

Responsibilities:

  • Lead a team of sales experts with direct/daily coaching and observation.
  • Established goals and implemented strategies for team and individual performance.
  • Maintained brand identity and reputation.

Retail Sales Consultant

Confidential

Responsibilities:

  • Recognized in small business for top seller in Q1 of 2013
  • Promoted team in small business as small business experts.
  • Manager on Duty role during entire position.
  • Maintained monthly goals and quotas.

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