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Information Systems Apprentice Resume

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Newark, NJ

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SUMMARY:

Seeking full time employment with a focus on information technology.

SKILLS:

  • Customer - service oriented
  • Experience trouble shooting, repair and maintenance of computer systems
  • Excellent team player, eager to learn and follow directions
  • Experience with Microsoft Office, Windows, Tableau

WORK HISTORY:

Information Systems Apprentice

Confidential, Newark, NJ

Responsibilities:

  • Experience with remote access and support
  • Experience with service desk usage and administration
  • Experience in Mobile Device Management, system configuration and deployment
  • Telework with the IT infrastructure division of Confidential
  • Learned about DNS, IP Addresses, Domains, DHCP, Etc
  • Also learned help desk ticket system

Service Agent

Confidential, Annapolis, MD

Responsibilities:

  • Responsible for Detailing
  • Ensured Detailing was done in a timely matter and meet the reservation deadlines for customers
  • Assist with local automobile deliveries
  • Also gained a lot of experience with customer service

Room monitor

Confidential, Landover, MD

Responsibilities:

  • Greeted and registered members for events
  • Provided clients with event information and assist as needed
  • Coordinated and Assisted with event set-up and breakdown

Warehouse Helper

Confidential, Upper Marlboro, MD

Responsibilities:

  • Responsible for moving school furniture and equipment from warehouse to schools.

Camp Counselor

Confidential, Hillcrest Heights, MD

Responsibilities:

  • Responsible for planning and teaching sport activities for camp participants
  • Maintained a safe environment for children ages 6-12 years old

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