SUMMARY:

• A progressive hands - on technology management professional possessing executive-level IT experience since 2004, managerial-level IT experience since 1991, and general IT experience since 1981; with a strong record of success in creating and maintaining thriving and robust IT services and infrastructures. Solid broad-based project management, integration, training, infrastructure and operations experience. A strategic thinker, a strong communicator and a quality-driven leader, balancing the right mix of people, processes, services and technology. Using technology to drive accessibility, productivity and profitability.
• Data Center & Enterprise Infrastructure Management
• IT Project/Program Management, Capacity Planning
• Client/Vendor Relations & Contracts Management
• Systems / Network Architecture and Engineering
• Process Improvement & Performance Management
• Business Development and Proposal Support
• Policy Development and Compliance
• Customer Service and Help Desk Support Management
• Computer & Cyber Security Forensics
• S/W Development, Full Life Cycle, CMMI
• Strategic Planning and Business Continuity
• Merger/Acquisition Due-diligence and Integration
• Information Assurance and IT Security
• Best Practices Methodologies and ITIL
• Systems Design/Development/Integration
• IT Assessment, Planning, and Implementation
• Technical Training and Technology Adviser

PROFESSIONAL EXPERIENCE:

Confidential

Principal Consultant

• Responsibilities require top-secret clearance and the highest degree of confidentiality.
• Advises C-level executives on matters of technical direction, architecture, integration and market penetration.
• Provides guidance in identifying technical requirements to support organization business and vision.
• Analyzes and vets technologies and services for their applicability, value and ROI.
• Evaluates staff and provides performance management, career development, mentoring, and coaching.
• Provides interim direction and day-to-day IT operations leadership for voice, data, and communications networks.
• Delivers technology refresh planning and implementation via focused collaboration to establish sustainable standards.
• Administers business continuity evaluation, planning and development with stak eholders and department collaboration.
• Evaluates vendor services and management for improved offerings and best practice performance.
• Provides IT Compliance guidance in addressing SOX, HIPAA, ITIL, GRC, ISO, PCI DSS, FISMA, and NIST.

Confidential, McLean, VA

Chief Information Officer

• Responsible for 18 IT areas, staffed from 50-1100, of a $500M Business Unit, and over 6,000 distributed employees.
• Managed M&A systems facilitating role-based access to financial data, employee data and reports.
• Administered electronic document management systems and geographically dispersed databases.
• Developed business intelligence Dashboard systems and web portals with 508 and FIPS compliance.
• Ensured the educating and compliance of federal information standards for data integrity and security.
• Implemented supplemental on-site support, training, Help Desk support, and resource hosting.
• Served as Project Manager on various efforts to streamline efficiencies via electronic processes.
• Delivered and managed resources developing solutions winning over $100M in annual revenue & high award fees.

Confidential

Regional IT Manager

• IT Project Management and regional lead for geographically dispersed sites and their infrastructures.
• Managed all IT functions, including on-site support, training, Help Desk support, and resource hosting.
• Directed technical teams supporting Customer Call Centers and transportation municipalities.
• Implemented a regional training facility, developed training material, and designed a training program.
• Supported the corporate Proposal Center and its documentation management system.
• Provided vendor relations management for database, telecommunications, and consultant services.
• Managed 21 full-time employees supporting the E-ZPass Software Development Center.
• Delivered oversight and management of several teams - Sys Admin, DB Admin, Testing, CM & Publication Services.
• Managed DBAs providing data integrity support of data inputted by internal staff and external customers.
• Redesigned network and power infrastructure resolving periodic $40,000 per day losses.

Confidential, Herndon, VA

Manager

• Managed a 24-hour staff of six serving 200 users, a $3.5M Annual Operating Budget, and a $20M upgrade project.
• Supported 70,000 client accounts that serviced 1.6M subscribers nation-wide
• Administered corporate Data Warehouse, Reporting/Posting, Wholesale Billing, and Oracle Financial systems.

Confidential, Ashburn, VA

Manager

• Saved $175K in services and supplies through analysis, comparative procurement, and aggressive negotiations.
• Managed a staff of two, service agreements, IT procurements, installations, maintenance and upgrades.
• Collaborated on international projects supporting a 1 Million+ parts aviation inventory. Supported Sales/Service Centers.
• Designed, developed training material, and implemented/taught the corporate office automation user-training program.