Pmo Practitioner Resume
SUMMARY:
Over 20 years of experience in the mortgage industry.
TECHNICAL SKILLS:
Proficient in: ACES Mortgage Quality Control; Encompass; FiServ; CRW; AS - 400; MS Office (Word, Excel, Access, Power Point) and Outlook; MS Office 365; Windows XP; Windows 7; DOS-based financial programs using COBOL; vendor modified software for specific investor file reviews
PROFESSIONAL EXPERIENCE:
Confidential
PMO Practitioner
Responsibilities:
- Generate documents contained in existing 32-bit architecture and create newly generated 64-bit applications
- Accommodate and install required common mapping codes within client documents
- Coordinate and clarify with managers regarding specific discrepancies in auditing results
- Utilize a comparison software product to identify and summarize differences in documents
Confidential
Quality Analyst
Responsibilities:
- Review/negotiation of appraisal fees submitted by individuals/companies applying for contract positions nationwide
- Special projects performing analysis of appraiser scorecard ratings directed toward categorizing common report failures
- Responding to administrative requests by appraisers or support of other Confidential departments
- Providing input on current established reports or customer application software products
Confidential
Loan Processor Support
Responsibilities:
- Collection and preparation of general documentation required for mortgage loans
- Secure or follow up for documents from various sources
- Review to ensure correct specific d Confidential was provided for the correct loan file
- Completed research and preparation of HOA; subordination and various government lenders (FHA/VA/FNMA) documents
Confidential
Litigation Support
Responsibilities:
- Performed audits on existing closed loan files contained in mortgage trusts for repurchase consideration
- Reviewed underwriting criteria and documentation provided at originations for adherence to investor guidelines
- Established efficient processes and procedures to meet or exceed high quality standards and production requirements
- Provided concise file reviews and specific documentation support for clients to proceed with or refute buy-back processes
Confidential
QA-QC Analyst
Responsibilities:
- Audited pre and post-closed mortgage files for adherence to federal, state and program requirements
- Assisted with appraisal review, LTV/CLTV/DTI analysis; property types; RESPA, CFPB and lender requirements; loan terms; lien positions; documentation types; AUS and manual underwriting approvals; purchase requirements and other factors.
- Learned how to thrive in a high volume environment which required a high level of organization, logical decision making and depth of experience in mortgage servicing and a solid knowledge of mortgage structure.
- Created a MS Excel analysis tool the company was using to in corporate built-in linking and formula calculation features in order to increase efficiency
Confidential
DSCR Advocate
Responsibilities:
- Responded to escalated mortgage servicing issues generated by homeowners, regulatory or elected officials and attorneys on behalf of the President and CEO of Confidential
- Followed strict processes and procedures outlined by the bank which required a strong understanding of compliance
Confidential
Late Stage Default Mortgage Customer Service Representative
Responsibilities:
- Worked with FHA 90+ day delinquencies collecting financial information regarding current income and liabilities
- Provided recommendations Loss Mitigation alternatives based on desires to maintain ownership of the property
