SUMMARY:

• Minimum of ten years management experience in the Information Technology field including infrastructure, development and five years of presales/sales support. Working knowledge of IT concepts, practices and team leadership.
• Strong ability to learn, teach, along with advance corporate directives.
• Expertise in planning, developing and coordinating multiple projects with a main focus of accomplishment in being able to communicate technical information to all levels of clients, team and potential new customers.
• Customer facing pre - sale engagements leading to sales and services
• Re-engineering of Information Technology & Services into a successful business entity enabling new sales of two million in the first year
• Implementation of corporate wide network, internet presence, AS/400, and Network Servers
• Progressive management of staff, budgets, projects, clients and vendors
• Designing, programming and successful implementation new inventory, order entry, accounts receivable, accounts payable, and payroll systems
• Co-author of an Industry certification test for Confidential
• Successful implementation of ERP Order Entry system

PROFESSIONAL EXPERIENCE:

Confidential

Information Specialist

Responsibilities:

• Accurately maintain all school-based data sets related to the input, export, error correction and production of files, reports and forms necessary for tracking, progress reporting, state and local FTE reporting, and scheduling of students, and to assist with general office routines in support of the daily operation of the school.

Confidential

Adjunct Professor

Responsibilities:

• Responsible for all aspects of teaching “Introduction to Networking”, “Computer Structure and Logic”, and “Client-Server Networking I”.

Confidential

Solution Architect

Responsibilities:

• Developed the overall vision for the project solution and transformed it through execution into a client driven print service.
• Leader on the project from inception to the analysis of developing the software requirements needed for each specific desired outcome.
• Act as visionary and strategist for the client’s solution
• Survey market landscape for solution insights, direction, vendors, and methods
• Provides expertise to identify and translate system requirements into software design documentation
• Work with technical development to ensure quality internal and external client-oriented solution delivery
• Utilized SalesForce.com for tracking the sales cycle

Confidential

Business Analyst

Responsibilities:

• Provide a leadership role in developing software for the organizations while ensuring customer satisfaction and scheduling of projects.
• Create and deliver presentations to organization’s department heads and users
• Conduct, plan, schedule and set agendas for meetings with user groups and internal IT staff
• Develop functional specifications for new ERP Order Entry system, with a successful implementation
• Planning, scheduling and setting standards for projects and utilizing MS SharePoint for document management and collaboration
• Manage technical staff of five programmers
• Implement new EDI corporate standards and new Pricing Software (PROS Pricing Solution Suite)

Confidential

Senior Consultant

Responsibilities:

• Provided leadership in developing software and infrastructure services for numerous information technology organizations while ensuring customer satisfaction and scheduling of projects.
• Provided strategic consulting, including business planning and development
• Presentation of four public Technology seminars
• Technical consultant for various iSeries AS/400, Wintel environments, and CA BrightStor products
• Created, defined, and implemented customer requirements saving company five thousand man hours
• Provided customer and internal training
• Hardware and Networking problem resolution
• Assisted sales organization for both pre and post sales
• Authored Statements of Work (SOW)

Confidential

Technical Sales Engineer

Responsibilities:

• Presented the business benefits of complex technical and business storage solutions.
• Mentored consultants during client engagements and presented solutions using CA Technology.
• Utilized trials and/or implementations according to CA's Best Practices, such as technical support, solved technical issues during engagement, supported Project Managers with planning, storage channel partners.
• Developed and presented educational programs, workshops and industrial standard certification exam
• Successfully performed sales presentations in person and via the internet
• Participated in the creation of numerous RFP/RFI documents
• Technical consultant pre and post sales for the BrightStor product line of data protection
• Strategic Consulting, including business plan & sales strategy development, demonstrating technical and business solutions for customers
• Utilized Computer Associates’ infrastructure and storage products including disaster recovery
• Computer Associates’ Helpdesk

Confidential

M.I.S. Manager

Responsibilities:

• Managed information technology and systems that included long-range planning of software and hardware management.
• Provided IT management for the Vice President Sales, Vice President Engineering, Vice President Manufacture, CFO, and oversight of over 225 employees and contractors.
• Directed all operations for installation and service provision for infrastructure systems: LAN, WAN, AS/400.
• Provided leadership and direction to support business objectives through cost effective use of technology, staff and appropriate business practices resulting in a first year sales increase of two million dollars
• Set tasks and delegate responsibilities for personnel and researched the latest in technology news and advancement to help the organization stay competitive
• A significant resource to the executive management in the planning of corporate directions, coordinating activities with top management executives, departmental managers, equipment suppliers, and all other contractors in direction setting for hardware and applications including setting priorities, planning, budgeting, developing, coordinating, and reporting in a multi-location environment
• Worked with staff to define annual goals, evaluated performance, and prepared career development plans, as well as worked with customer groups to determine and meet specific business needs