Customer Service Representative Resume
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San, DiegO
PROFESSIONAL EXPERIENCE:
Confidential, San Diego, CA
Customer Service Representative
- Georeference address points based on apn id
- Use database maps to spatially reference points on layer
- Work on a group database
- Create Excel spreadsheet, and pdf map to outline points in need of more inspection
Confidential, San Diego, CA
Customer Service Representative
- Communicate with customers on the phone, while understand a wide variety of underwriting guidelines
- Gather information on call quickly, and resolve issue efficiently
- Composed detailed notes of every customer interaction
- Support on a help line, provide information to other employees
TECHNICAL SKILLS
- Ability to code in Python, Java
- Have Experience using ArcGIS, ArcMap, ArcMap, ArcGIS Pro, ArcGIS Online
- Experience with Excel, word, powerpoint
- Remote Sensing experience, image processing, DEM
- Fluent Spanish speaker and writer
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