System Administrator/IT Consultant Resume

SUMMARY:

A technically proficient, multi - talented, and highly analytical IT professional with a wide range of skills in systems deployment, configuration, maintenance, and upgrading. Expertise in grasping new functional notions quickly and employing them in a productive manner.

TECHNICAL SKILLS:

Servers: Active Directory, DHCP, DNS, Exchange, Hyper-V, Local File, Office 365, Print, SCCM, VMWare

Software: Airwatch, AppSense, Casper Suite, Citrix, G Suite, InTune, Jabber, JAMF, Mac OS, Microsoft Office Suite, Mimecast, Okta, ServiceNow, ShareFile, Smartsheet, Windows OS

PROFESSIONAL EXPERIENCE:

System Administrator/IT Consultant

Confidential

Own and operate a result driven MSP for small businesses up to large enterprises
Wrote a technology policy from the ground up for a well-established aerospace company

Application Support Specialist (System Administrator)

Confidential

Managed a team of 7 staff locally and mentored a group of 11 teammates globally
Established a project management team to govern application development and deployment via SCCM
Project Manager for completed Windows 7 to Windows 10 migration for 1200 endpoints
Lead admin for Group Policy, Active Directory, User Modification, and SCCM

Information Management Specialist

Confidential

Pioneered Mac OS support for the company
Gained access to as much as possible to prove myself in many service areas

IT Support Specialist

Confidential

Head point of contact for more than 2000 staff and executives
Top team member with most ticket closures month over month
Started a bi-weekly happy hour for local staff to bring in tier 1 issues on a personal level

System Administrator

Confidential

Head point of contact for 100 staff spanning 15 locations in 4 states
Set up a successful automated computer imaging cycle from the ground up

Desktop Technician

Bellevue PC Recycle and Repair |

Customer service focused position dealing with minor issues to full computer buildouts

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