Support Engineer Resume
5.00/5 (Submit Your Rating)
PROFESSIONAL EXPERIENCE:
Confidential , Spokane, WA
Support Engineer
- Created an EdTech startup focused on professor - student collaboration
- Designed and programmed the entire software platform
- Managed a team of engineering students to grow and optimize the product
- Guest lectured at Gonzaga’s undergraduate entrepreneurship course
- Oversaw product growth at Gonzaga University and the University of Washington
- Participated in the inaugural cohort of the unbank.ventures incubator program
Confidential , Seattle, WA
Support Engineer
- Worked directly with client network and system engineers to troubleshoot L2-L7 problems
- Assisted customers in developing solutions for their IT systems
Confidential, Richland, WA
Network Engineering Intern
- Responsible for the movement of devices off of the backbone, configured ports, and upgraded switches
- Acquired networking fundamentals at a major defense contractor
Confidential , Miami, FL
Undergraduate Researcher
- Research Experience for Undergraduates (REU) program sponsored by the National Science Foundation and the Department of Defense
- Performed undergraduate research in virtualized data centers under the guidance of Dr. Shaolei Ren and aided in the research and construction of a cloud computing system to test Dr. Ren’s algorithm
