Developer/mis Support Resume
PROFESSIONAL PROFILE:
- Extensive experience in the IT industry and have worked as a Project Leader, Instructor and Programmer/Analyst in the automotive, manufacturing, education, insurance, health care and banking industries.
- Programming and Development Analysis - Involved with all phases of the System Development Life Cycle (SDLC). Gathered requirements, designed programs, developed and tested.
- Led a team of 12 programmers. Involved in the System Development Life Cycle of a nationwide inventory system used to keep track of repairable assets using multiple Oracle Tools.
- Trained entry-level programmers, preparing them for various positions with multiple clients.
- Created all training materials for the 3-5 month training sessions. Guided the trainees through the life cycle of a system utilizing COBOL, IMS and DB2.
TECHNICAL SKILLS:
Industries: Automotive, Manufacturing, Education, Insurance, Health Care, Banking and Government.
Area of Expertise: Application Development, Application Support, Documentation, Testing, Coding and Debugging, Design Specification, Software Evaluation, Supervisor, Test Plan Development and Training.
Experience and Skills: SAS, PC SAS, VB Scripting, Oracle, Oracle Reports, Oracle Forms, SQL, PL/SQL, Toad for Oracle, MicroFocus COBOL, COBOL/COBOLII, DB2, JCL, Xpediter/TSO, File-AID, Panvalet, UnisysMicrosoft Word and Microsoft Excel.
CHRONOLOGY OF EXPERIENCE:
Confidential
Developer/MIS Support
Environment: Microsoft Windows and Unisys Mainframe
Tools: Oracle, SQL Server, Microsoft Word and Microsoft Excel
Responsibilities:
- Implemented a new Fleet Management System from a Unisys Legacy System
- SME with the Fleet Management System, Vehicle Maintenance/Inventory of AssetWorks M5.
- Enhanced and maintained the AssetWorks M5 Vehicle Maintenance/Inventory System, Data Analyst for all projects.
- Developed and modified all ADHOC reports for vehicle maintenance, inventory and purchasing in AssetWorks M5 system.
- Developed and modified scripts as well as created ADHOC reports in SQL Server.
- Design, developed an internal Intranet in HTML using Paintbrush to create graphics.
Confidential
Developer
Environment: Mainframe and Microsoft Windows
Tools: SAS, Oracle, SQL Server, DB2, JCL, COBOL and Microsoft Excel.
Responsibilities:
- SME with the PC SAS using SQL Server and Oracle.
- Enhanced and maintained the Business Intelligence Request & Tracking (BIRT) System.
- Utilized Mainframe with COBOL and SAS to generate data from DB2 tables to create reports.
- Utilized Client/Server and PC SAS to generate data from SQL Server and Oracle to create reports.
- Developed and maintained ADHOC report programs and Data Feeds to assist customers in-house and at Support Centers in business decisions.
- Developed and maintained ADHOC reports for third party customers that depended on recurring Monthly, Quarterly, Semi-Annual and Annual Reports and data feeds to support end clients using COBOL and Client/Server applications.
- Wrote and maintained system documentation and process instructions for the entire BIRT system.
Confidential
Data Analyst/Developer
Environment: Microsoft Windows and Mainframe
Tools: Director 5.1 Scripting, VBScript, Microsoft Excel and On-Line Letter Writer (OLLW).
Responsibilities:
- Confidential Bank implemented a new Mortgage Servicing Package (MSP) through Lender Processing Services (LPS) from a mainframe system.
- Mapped all Legacy Data to new Oracle System as a Data Analyst.
- While working within the Loss Mitigation Department I Developed maintained and documented VBScripts.
- Wrote VBScripts to automate their manual processing such as Foreclosure Referrals, Hazard Insurance issues, ACH Bill Payments, Escrow Analysis and all other aspects of the Loss Mitigation processing areas.
Confidential
Data Analyst
Environment: Microsoft Windows
Tools: JIRA and Microsoft Excel
Responsibilities:
- Analyzed and ensured data integrity for the new VW builder application.
- Cross referenced several client documents to eliminate data redundancies.
- Made modifications to any data requirements from for VW Model Year 2011.
- Uploaded mass data using Excel spreadsheets.
Confidential
System Developer
Environment: Microsoft Windows and MySQL
Tools: XML, JIRA and phpMyAdmin
Responsibilities:
- Developed and made modifications for the Model Year 2010 VW Builder website using phpMyAdmin.
- Performed quality assurance testing and peer reviews.
- Generated and bundled xml code.
Confidential
Application Support
Environment: Microsoft Windows 2000
Tools: Toad for Oracle, PowerCenter8 and Quick Start for Informatica
Responsibilities:
- Monitor EDI jobs that processed claims.
- Wrote several SQL scripts to run reports in Toad for Oracle.
- Documented Existing systems that were written in Oracle to do a proper shut down.
- Documented 70-80 existing BCN systems that were written in Informatica.
Confidential
Programmer/Analyst
Environment: IBM Mainframe MVS
Tools: Xpediter/TSO, Panvalet, File-AID/MVS, COBOL, JCL and Microsoft Word
Responsibilities:
- Supported production and enhancements to claims applications.
- Analyzed, designed, coded and tested COBOL/CICS and Natural programs utilizing VSAM and ADABAS.
- Developed and modified JCL.
- Developed requirements and design documents for new and existing systems.
Confidential
Project Lead/Setup Analyst
Environment: Microsoft Windows 2000
Tools: Oracle Forms, Oracle Reports and J-Initiator
Responsibilities:
- Developed and installed an inventory organization to interact with an existing system using inter-org transfers and internal requisitioning.
- Setup functionality for planning, cycle counting and physical inventory.
- Trained users in requisitioning, purchase orders and receipts.
- Trained users in miscellaneous issues, receipts and return to stock.
Confidential
Configuration Analyst
Environment: Microsoft Windows 98/2000
Tools: Oracle Forms, Oracle Reports and J-Initiator
Responsibilities:
- Traveled to Ford non-manufacturing sites gathering data to load into the new Oracle purchasing system.
- Worked with controllers and financial analysts.
- Created special files to add new users and create hierarchy approval chains.
- Manually created and maintained hierarchy approval chains and users through production support.
- Produced Oracle reports for the controllers.
Confidential
Team Leader/Trainer
Environment: Microsoft Windows 95/98
Tools: Oracle and J-Initiator
Responsibilities:
- Trained area managers, superintendents and supervisors throughout North America on a new Occupational Health and Safety Investigation Module that related to property damage, human injuries and hazardous conditions.
Confidential
Installation and Assurance Technician
Environment: Microsoft Windows 98/NT
Tools: TrackRecord, BoundsChecker, SmartCheck, CodeReview, TrueCoverage, TrueTime, Jcheck and FailSafe
Responsibilities:
- Trained customers on DevPartner tools, traveling to client sites for 1 to 5 day engagements.
- Shadowed senior technicians to learn the installation and assurance techniques for clients requiring assistance and training.