CLIENT AND CONTRACT MANAGER Resume

SUMMARY:

Detail - oriented, problem solver with excellent administrative, managerial, and client services skills.
Exercises independent judgment and decision-making abilities, and a high level of confidentiality.
Superb written and oral communication skills.
Windows XP, MS Office XP, CoPath, Ariba Buyer, MiSys, Pipeline Deals

PROFESSIONAL EXPERIENCE:

Confidential

CLIENT AND CONTRACT MANAGER

Responsibilities:

Create weekly reports displaying all outstanding accounts, work being delivered over upcoming weeks and status of expense reports for work already delivered
Maintenance of the Weekly Master Sales Report
Responsible for ensuring all invoices are sent out to clients in a timely manner
Coordinate administrative aspects of the Leadership Program at GMU and the Mining Leadership Program at the University of Arizona
Calculate and complete all client satisfaction surveys
Created, formatted and updated the Email Protocol document
Assign and manage all sales leads

Confidential

Executive A ssistant

Responsibilities:

Responsible for the coordination and management of 11 monthly program meetings, in addition to 10 - 15 other miscellaneous monthly meeting
Managed all other administrative tasks for the department, including expense reports and official correspondence

Confidential

Client Services Coordinator

Responsibilities:

Coordinate all patient care, to include the scheduling of appointments (both domestic and international)
Verify vision and medical insurance coverage

Confidential

Senior Administrative Assistant

Responsibilities:

Coordinate the administrative activities of the Co-Director of the Biomedical Nanoscience Institute of University of Miami (BioNIUM)

Client Services Representative

Confidential

Responsibilities:

Coordination of services provided by Pathology couriers, including tracking of missing or lost specimens

Administrative Assistant

Confidential

Responsibilities:

Answer and screen all phone calls for assigned oncologist (cover for other administrative assistants who are out of the office)