Front Desk Resume Salt Lake City, UT - Hire IT People

Objective Statement:To obtain a part-time position where my diverse business and technical skills contribute to the success and growth of the organization.

Summary of Qualifications:

Communication skills
Keyboarding skills (45 CWPM on 35 CWPM National Average + 10 Keys Pad)
Fluent in written and spoken English for 3 years
Ability to transfer calls
Fluent (reading, speaking and writing) in French
Diplomacy skills
Basic understanding of Spanish
Basic knowledge in Microsoft Office such as Word, Excel, Power Point and Access.

Education:

undergraduate studies of Licence (bachelor) of Arts in English,

Employment Experience:

Front Desk Position / Supervisor Officer Assistant (20 hours/month)02/06/2012- Present
Confidential, Salt Lake City, UT

Continuallyused state and government computer programs and softwares:
F-track: database of registered offenders in the state of Utah
NORM: financial database showing offenders’ balance owned to the state
X-change: database containing court documents history
Trusted to keep confidential information
Answered appropriately to sensitive situations with authorities and law enforcement
Developed ability to interpret legal court reports
Mentored to look for criminals’ information in order to write reports
Processed warrants (3 per day), probation terminations (8 per day) and court probation reports addressed to the court
Demonstrated capacity to deal with a variety of people especially with criminals in probation or parole
Improved capacity to work in a team
Recorded monthly reports of 68 offenders in a day

Front Desk Position10/08/2011-11/09/2011
Confidential,Salt Lake City, UT

Regularly utilized diplomacy skills while resolving problems or concerns
Ensured residents’ satisfaction while answering, directing phone calls and addressing in-person inquiries
Trusted to maintain confidentiality
Coordinatedwith authorities and law enforcement to appropriately solvesensitive situations.
Processed 10 calls in couple hours

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Front Desk Resume

Salt Lake City, UT

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