Technical Support Specialist Resume Pearland, TX - Hire IT People

SUMMARY

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technical Support Specialist

Confidential, Pearland, TX

Responsibilities:

Managed a variety of 24/7 production servers.
Proposed, designed and implemented a help desk solution as well as responding to tickets in a timely and professional manor.
Administrated Active Directory, including designing group policy objects, user account management and security.
Automated tasks such as user account management and backups using PowerShell or Bash.
Implemented and managed wireless infrastructure.
Configured, maintained and repaired desktop computers.

IT Consultant

Confidential, Sugarland, TX

Responsibilities:

Managed and organized a storeroom of equipment.
Imaged, tested and deployed hardware for end users.
Tested and cleaned company data off of End of Life equipment and prepared for resale.
Set up training rooms, offices and end user workstations.