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Desktop Support Technician Resume

3.00/5 (Submit Your Rating)

Greensboro, NC

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TECHNICAL SKILLS

  • Citrix
  • AD
  • VB scripting
  • Powershell
  • Microsoft Office Suite
  • Hardware Support on desktop and laptop pc's
  • Windows OS environments
  • Mobile devices IOS and Android
  • Software Support
  • Some SQL
  • Some Oracle
  • Familiar with Frontrange and Service Now ticketing software
  • Some Network Admin
  • some MS Server.

PROFESSIONAL EXPERIENCE

Confidential, Greensboro NC

Desktop Support Technician

Responsibilities:

  • Addressed User issues in a timely manner Hardware and software related
  • Imaged PC's for end users in a timely manner from a pixie boot
  • Maintained a Knowledge Base for non issues
  • Assisted users with mobile device issues on IOS and Android devices.
  • Assisted users with Citrix related issues and some administration of citrix
  • Used powershell to issue remote commands on pc's and MS servers
  • Used VB scripts to resolve non issues and Automate some processes
  • Used AD to administer User accounts

Confidential, Louisville KY

Quality Control Supervisor

Responsibilities:

  • Inspected showerdoor enclosures and store front windows for flaws and Quality..
  • Made sure orders were shipped on time
  • Loaded trucks for several different locations with glass orders
  • Received material orders
  • Drove a Forklift to stock glass and load trucks
  • Was responsible for 6 people

Confidential, New Albany IN

Sales Associate

Responsibilities:

  • Assisted Customers with their needs and wants
  • Ran I nventory checks and Stocked I nventory
  • Opened and Closed teh Store
  • Provided Customer support and Satisfaction

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