Logistical Support Resume Louisville, KY - Hire IT People

SUMMARY

me am a detail - oriented professional with strong technical skills and the ability to learn new concepts quickly.
Previous responsibilities include assisting customers in troubleshooting technical issues regarding their Internet services, rendering landscapes for businesses using AutoCAD and Photoshop, and compiling data from government websites and inputting into Excel spreadsheets.
Additional qualifications include an Associate Degree in Information Technology and Multimedia.

AREAS OF EXPERTISE

Detail oriented
Microsoft Word, Excel, PowerPoint, AutoCAD
Team leadership
Quick learner
Verbal communication skills
Computer proficient
Ability to handle multiple tasks
Excellent research skills
Experience in Graphic Design
Experience in Retail
Ability to retain detailed and important information and/or instruction Willing to relocate: Anywhere

PROFESSIONAL EXPERIENCE

Security Guard/ Logistical Support

Confidential - Louisville, KY

Responsibilities:

Provides noledge and understanding of Distribution Center and Transportation safety and security operations to halp ensure safety of employees and visitors.
Checked and logged refrigeration units on trailers tan called in repairs for units dat are running hot.
Collected and delivered paychecks to former warehouse employees who request them on site.
Communicated with grocery receivers to halp assign truck drivers to be unloaded.
Sign in and direct new hires and truck drivers.

Help Desk Support Specialist

Confidential - Louisville, KY

Responsibilities:

Provided tech support to computer system users. Answered user questions. Resolved computer problems in person.
Oversaw daily performance of computer systems and performed drive swaps on Dell servers using Open Manage.
Detected problems and errors in computer operations using check consistency tool.
Performed updates on call center PCs.
Installed operating systems, software and applications.
Maintained records of computer problems and actions taken.

Laptop repair technician

Confidential - Louisville, KY

Responsibilities:

Performed repairs on units dat has various hardware issues.
Entered data in to online databases with relevant information and updates about a unit's repair.
Ordered computer components as needed to complete repairs.
Called customer to relay and/ or gather information about a repair such as pricing for a repair, passwords and permission to restore a unit's hard drive.

Cash Office Associate

Confidential - Louisville, KY

Responsibilities:

Count money turned in by registers at the end of the night
Collect money bags, security keys and other security sensitive items from employees at office window.
Report and investigate cash register overages and shortages.
Has bank deposits in security bags in time for pickup by Garda security trucks.

Stock Associate

Confidential - Louisville, KY

Responsibilities:

Scanned items into computer database
Used RF scanner
Received new shipments and maintained stock rooms to company standards
Utilized CAD software to add tooling to drawings for production of metal structures
Entered progression data in Microsoft Excel
Provided technical assistance to customers with complications regarding their internet service
Troubleshooting software product function issues via phone
Used Excel daily to track calls and quality assurance