SAP Workflow Admin/Dev Resume

SUMMARY

Multi - faceted, efficient & reliable professional. Proficient in Microsoft Office, Including Microsoft Project Software, Six Sigma, and numerous management and data analysis programs. Professional, flexible, creative, and service-oriented. Offering a unique combination of creativity and analytical skill.

PROFESSIONAL EXPERIENCE

Confidential

SAP Workflow Admin/Dev

Responsibilities:

Maintained and reported on current established workflows through database & table Maintenance. Developed new and revamped workflows to streamline the finance process in AP. Allowing for more efficient control of documents flowing between Vendor & SAP systems.
Developed Financial reports for the client @ executive level and local offices.
Designed and built custom SQL database to merge SAP & Ariba data to allow automated reporting to be accomplished with minimal intervention.
Developed, Designed, & Built custom Excel & Access reports/queries.
Developed training material and hands on education to hand off new reports to end users if applicable.
Designed and developed end user task reports that outlined AP's items to be worked per day, allowing for an efficient utilization of FTE.

BI Report/Dashboard Developer

Confidential

Responsibilities:

Built executive level dashboards utilizing Tableau & Power BI to deliver a holistic view of the AP & P2P health. Utilized several disciplines to accomplish complex tasks, including, SQL, Python, R, M, Power Query, & Cloudera Hadoop.
Perfect Attendance, Developed new training protocols. Continually redefined the approach the company took to existing problems through creative problem solving. Utilized automation scripts to accomplish tasks that were previously outside the scope of traditional automation, reducing the overall FTE count. Carried workflow through Go-Live, Agility, & Tiga phases while maintaining a decreasing error rate in finance.

Confidential

Financial Analyst / Claims Analyst

Responsibilities:

Conducted moderately complex customer billing analysis and activities, was responsible for the billing and collections associated with specified revenues. I provided accurate and timely general ledger reporting, provided financial reporting for upper client management and the reconciliation and analysis of appropriate revenue accounts.
Great attendance, Developed new training protocols. Utilized existing systems in new ways, creating greater efficiency and productivity through automation algorithms previously not used

Confidential

Operations Team Manager/Operations Manager

Responsibilities:

Planned and Directed operations overseeing 8 Managers and 120 Agents. Directly responsible for client relations and developing Hiring and Training protocols. Using multiple ideologies including Six Sigma to identify and develop action plans to solve issues affecting the business.
Steady 6-month growth in GP topping at 42% average. Six Sigma Green Belt. Reduced attrition by 8% to a low of 3%. Created a fun and productive environment by promoting continuing education and consistent coaching and development.

Confidential

Web Developer/IT Helpdesk/Project Manager

Responsibilities:

Developed and maintained company web sites using various tools. Maintained and Implemented technology in office using IT protocols.
I was responsible for providing technical assistance and support related to computer systems, hardware, or software over the phone. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution using appropriate tool or escalate to proper team for resolution. I also document the call in service now for auditing information.
Fabricate and weld specialty items from engineer's designs. Assist in installation on site and perform alterations on site if needed.

Confidential

Quality Assurance Tech

Responsibilities:

Ensure compliance to Company's Quality Procedures, work instructions, recommends changes to procedures, and updates procedures as needed.
Provide inspection support for quality plans, incoming, in-process and finished products.
Verify specified dimensions of parts and products with precision instruments such as calipers, dial indicator, digital scales and special gauges.
Carry out visual inspection of parts/products to detect surface and or inherent defects.
Reviews and maintains quality documentation including work orders, inspection and test reports, etc.).
Creates and processes all nonconformance reports (NCRs). Works with manufacturing, engineering, purchasing, and planning to promptly process NCRs