Network Support Specialist Resume

OBJECTIVES:

Software engineering position in software development, maintenance, support, sqa or test.

SUMMARY:

Experienced in software developments, maintenance, problem fixing with proven track records in digital video MPEG2, H.264, 2D/3D graphics sub - system, embedded Linux systems for consumer electronic industry.
Strong knowledge in multi-threading O/S architectures, real-time event processing, and system performance optimization.
Broad strong knowledge of video and graphics driver/middleware pipeline, MPEG-2 transport, TCP/IP network protocols, OTT, VOD, RTSP video protocols.
Strong object-oriented code development/debugging skills involving various system on chip (SOC) on Linux and other embedded real-time O/S such as ThreadX, VxWorks with complex multi-threading application software and firmware.
In depth strong knowledge of OOD, C/C++, Java, Python, Perl, Tcl/Tk, C-Shell, Javascript languages for testing/job automation and development tools.
MIPS/DSP/ARM SOCs, Intel x86, ARM, Green Hills Multi Slingshot hardware debuger, Wind River Tornado, Code Collaborator, P4, Git version control.
Proficiency with Linux/Unix/Android development environments and various Linux system flavor, CentOS, Ubuntu, AWS Cloud Platforms, RDS (MySQL), Qt Open Source.

WORK EXPERIENCE:

Network Support Specialist

DevOps Engineer

Responsibilities:

Monitor, debug, trouble shoot, escalation and support for real-time high-speed fiber optic video streaming cloud networks.
My duties involve monitoring the network system and end to end circuits support analysis for 24-7 problem free operation of Confidential FiOS Television network.
Understand and troubleshoot end to end issues happening in the fields related to channel medium and content from origins to IPTV set top boxes, involving content segmentation, transcoding, multi-cast packet transmission to customer set top boxes, and local network caches, and to provide specific and detailed logs and analysis from Splunk and device logs to identify the issue(s to the devOps engineers.

Senior Software Engineer

Confidential

Responsibilities:

I was responsible in providing supports and solutions for various set top box software issues reported by Confidential cable tv and mso customers.
My duties involved staging supports, remote system software trouble shooting/debug, and leading project with small software engineering team for various in house tool projects (Qt software development for ads injection/marking), supporting software quality engineering on candidate releases with debugging, testing, analyzing system performances, performed basic cable set top box feature test validations for CA (Conditional Access), SDV (Switched Digital Video), OTT content streaming, etc.
Maintaining and performed automation test scripts on system software releases using automation scripts Python, C shell, Tcl/tk, and Perl.

Senior Staff Software Engineer

Confidential

Responsibilities:

I am responsible in supporting ATSC-HDTV customers from system bring up, customization, trouble-shooting, and eventual mass production.
Also I have been involved in developments of graphics subsystem and user interface customization/implementation, utilities/tools, platform libraries, and specific driver optimization.

Senior Embedded Software Engineer

Confidential

Responsibilities:

Member of embedded system group for advanced set top box VOD (Video On Demand), PPV (Pay Per View) application features for China digital cable, and satellite broadcasting systems.
I was responsible in implementation of graphics driver and on screen display (OSD) and GUI library, video playback, and time-shift management (fast forward and backward) utilizing object oriented code (OOD) design architecture and development.