Customer Manager/Resident Engineer Resume

SUMMARY:

12 years of experience in Heavy Machinery and Automobile industry.
Led, mentored and managed teams across many projects in diverse applications.
Saved $3 million dollars and reduced time for critical products validation by 50% - 70% by implementing Six Sigma.
Created new products, technologies and processes to increase efficiency, reduce waste and meet governmental regulation standards.
Reduced fuel consumption by 15% in passenger vehicles and developed micro hybrid technologies.
Identified and leveraged opportunities across multiple platforms that increased productivity and saved considerable man-hours.
Strong problem solving and analytical skills
Highly motivated, excellent team player and outstanding communication skills.

COMPUTER SOFTWARE:

Hardware tools : ETAS (INCA), CANape, Measurement Data Analyzer (MDA), CANalyzer, PCAN, LabVIEW.

Software and automation tools : DYNASTY, 973 Engine Simulation, MINITAB, Data Analysis Tool Kit (DATK), GENeral Analysis and System Automation Scripts (GENASYS), Microsoft Office.

PROFESSIONAL EXPERIENCE:

Confidential

Customer Manager/Resident Engineer

Responsibilities:

Led engineering teams and created budgets to meet technical and timeline requirements across multiple projects.
Reduced validation time by 50%-70% on critical products and increased customer retention.
Mentored new engineers and technicians in technical and customer related tasks to prioritize and deliver results.
Reduced vehicle emissions by 15% to meet On Board Diagnostic (OBD) and Tier IV regulation
Solved vehicle fleet issues and reduced vehicle downtime by 20% for customers.
Increased fuel economy by 10% by developing new technologies.
Created micro hybrid technologies, reduced Noise Vibration Harshness, developed powertrain strategies, improved vehicle drivability and decreased cold start time to optimize vehicle performance.

Confidential

Senior Advanced Controls and Integration Engineer

Responsibilities:

Developed new technologies to differentiate from competition and exceed governmental regulations.
Improved machine productivity by 15% by identifying common operating patterns for various machines in different conditions.
Increased machine performance by 20% by right-sizing individual components and developing new whole systems.
Implemented six sigma principles to drive voice of customer to critical requirements and technical specifications.
Conducted weekly meeting with stakeholders to develop project plan and meet quarterly deadlines.
Developed engineering design techniques to identify and reduce potential failure patterns for products.
Developed, tested and validated engine ratings, fuel maps, common rail injectors, powertrain performance, machine productivity and reliability over the life cycle of equipments and machines.

Confidential

Senior Application Engineer

Responsibilities:

Saved $3M on two critical projects through leadership and implementation of Six Sigma principles
Reduced potential quality issues by 15% by developing customized quality audits.
Increased efficiency of products by 15% and reduced energy consumption by 10%.
Developed calibration for Tier IV/Euro IV compliant hydraulic urea doser systems to work in extreme cold and warm temperatures
Led fault tree analysis, Design Failure Mode Effects and Analysis (DFMEA), first test pass (FTP), installation quality audit (IQA) best practices to increase predictability and commonality.
Chose suppliers and vendors based on Supplier Quality Evaluation for various components of the system.

Confidential, Toledo, OH

Research Assistant

Responsibilities:

Physical teardown of an internal combustion engine and obtained temperature, pressure and power produced at any instantaneous point during each stroke of the cycle and the net power available with varying combinations of Hydrogen and Gasoline fuel. This was done on a Co-operative Fuel Research Engine
Developed a post processor for post-processing and analysis of flow
Developed user subroutines for solving heat flow problems in automobile engines using STAR-CD

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