SUMMARY:

• Successful recommissioned VOIP phones, laptops and other peripherals
• Built installed, and configured the following hardware, software and technologies to form my business and to keep my Information Technology skills current:
• Windows Server 2016 installation, configuration and support
• VMware, ESX, ESXi
• Active Directory, GPOs, Disaster Recovery Security Tester
• SCCM and patch management: applied various service packs, security patches, upgrades and updates to servers workstations, and storage devices including physical servers, ESX 4 to ESX 5, SCA Tools utilization VDI Migration and VMware servers, Windows 10 Migrations
• Firewall administration, Checkpoint, Cisco, etc.
• IDSs, LAN Security
• ACLs, WebSphere
• Symantec Endpoint Protection
• Storage hardware installation and configuration
• Utilized VxBlock for stores integration
• Utilized VBlock for VCE security hardening
• Workstations and printers service and support
• Constantly exercising best practices to stay current with standards and best practices such as OWASP, NIST, and SANS Top 25

SKILLS:

Network cabling and Network troubleshooting. Exceptional Customer Service, Access Points, Active Directory domains, GPOs, Command Line Interface, Hardware, Help Desk Support, Information Technology, EMC SAN (HBA Anywhere), Symantec Backup Exec (Net Backup) virtual servers and workstations, WSUS server, and Exchange server maintenance. Remedy, Service Desk, Peregrine and Magic ticketing systems

WORK EXPERIENCE:

Customer Support Specialist

Confidential

Responsibilities:

• Fulfilled help desk requests
• Software LAN Security
• Windows Server 2016
• Disaster Recovery
• Workstation installations and support
• Other tasks as assigned
• Miscellaneous job duties

Systems Administrator/Systems Engineer

Confidential

Responsibilities:

• With direction and instruction from the manager, the Sr. Systems Administrators and the Sr. Systems Engineers, performed the following tasks in a large enterprise environment consisting of more than 1000 servers, computers, printers and other resources
• Serverr installs, including Windows server images and performed other duties as assigned
• Installed and configured hardware for storage
• Utilized Active Directory components
• Firewall configuration, Windows Firewall
• Security tests
• Familiar with and utilized SANS Top 25 best practices
• LAN hardware and LAN software support, LAN Security
• Patch management: applied various service packs, security patches, upgrades and updates to servers workstations, and storage devices including physical servers, ESX 4 to ESX 5 and VMware servers
• Data center builds, and data center migrations
• Ensured proper system configuration processes by utilizing best practices, migration support.

Systems Administrator/IT Security/Security Tester

Confidential

Responsibilities:

• Completed Confidential scans, Intrusion Detection Systems, IP and system vulnerability scanning PowerShell Scripting support
• Security compliance remediation, LAN hardware, LAN software, Security tests, imperva configuration
• Configuration of Windows servers to meet security standards, configured service endpoints, WebSphere, Tomcat and Apache, utilized the DAST tool
• Patch management: applied various service packs, security patches, upgrades and updates to servers workstations, and storage devices including physical servers, ESX 4 to ESX 5 and VMware, vSphere servers, utilized Active Directory components, configured DNS,
• Removed non - compliant malware and programs
• Exchange e-mail migration, Windows 10 migrations
• •Configured web application firewalls, Cisco, Checkpoint, IIS security parameters and LAN policies, and VPNs, data center builds and data center migration
• Configured the Rightfax to receive faxes from migrated e-mail accounts

Systems Administrator/Systems Engineer/Network Engineer

Confidential

Responsibilities:

• Resolved VPN issues on the Watchguard Firebox
• Patch management: applied various service packs, utilized SANS Top 25 best practices
• , security patches, upgrades and updates to servers workstations, and storage devices including physical servers, ESX 4 to ESX 5 and VMware servers
• Exchange 2007 administration
• SCCM Installation, configuration and administration (storage groups troubleshooting and maintenance), SCA Tools utilization
• Windows Server 2008 R2 Hyper-V, VMware and vSphere administration, web application firewall configuration
• Completed Disaster Recovery of Windows 2008 and 2003 servers
• Configured SQL DB backup maintenance jobs
• Performed backup of Widows 2008 and 2003 servers using the Windows Backup Utility
• Troubleshot and resolved Blackberry Enterprise Server issues
• RAID and firmware upgrades
• NAS device installation
• Utilized Power Shell for editing scripts created by others
• Utilized the USMT to migrate profiles
• Configuration/maintenance of DNS, DHCP, Print Servers, File Servers, WSUS server, and SQL
• Active Directory configuration and maintenance of Group Policies
• Terminal Services printing configuration (Remote Desktop Printing)
• Supported high level officials and clients on a day - today basis
• Maintenance and creation of email mailboxes and mail stores
• Configured Symantec Endpoint for Antivirus protection, imperva configuration
• Provided support on site as well as remote support

Confidential

Responsibilities:

• Installation and configuration of out - the-box Confidential 3550 SystemX servers, data center builds
• Configured IMM connections
• Installed and configured VMware and ESX 4.1 host servers on Confidential server hardware for Disaster Recovery
• Installed and configured out of the box Confidential DS3500 SAS Storage Units
• Network Administration (assisted the Network Engineer)
• Configured RAID6 Arrays on DS3500 and HBA host connections for VMware ESX 4.1 host server access to partitions
• Configured VM VLANs, and vSphere VMware ESX 4.1 host servers

Network Engineer

Confidential

Responsibilities:

• Replaced routers and switches
• Assisted with installation of new routers and switches
• Assisted with Migration of T1 Lines to the new routers
• Assisted with testing connectivity of new routers/switches

Systems Administrator/Security Tester

Confidential

Responsibilities:

• Windows server administration, Security testing
• Other duties as assigned SCA Tools utilization

Systems Administrator

Confidential

Responsibilities:

• Provisioning of Server 2008/2003 systems for internal clients (including but not limited to SQL server 2008 and 2005)
• Configured Windows firewalls, IDSs
• Printer installation and configuration
• Data center builds, performed server hardening
• Maintained server hardware for Disaster Recovery
• Production support and operations.
• Configured EMC SANs on Windows servers and allocated required space
• SCCM installations, configuration, and administration
• Utilized VxBlock for stores integration
• Utilized VBlock for VCE security hardening
• Created and manage local and group policies
• Citrix maintenance
• Performed memory upgrades and peripheral devices installations
• Application server installation, configuration and support
• Created server images with the (AIK) Windows Automated Installation Kit
• DNS server installation, configuration and support
• Utilized Active Directory
• Configured Group Policies
• Internet Information Services server installations
• Prepared servers for network monitoring
• DRAC configuration and support
• ILO configuration and support

System Administrator

Confidential

Responsibilities:

• Installed SQL servers; assisted with the administration and supported SQL
• Configured Oracle Rack Data Guard
• IDSs, Configured the firewall on the VPN
• Monitored firewall ports for unauthorized activity
• Monitored Windows Servers
• SAN and NAS support
• Data center platforming and data center migrations, Confidential NAS configuration
• Application monitoring (data image work queues and other application functionality)
• Active Directory and GPO administration
• Provided Tier I and Tier II network and system support
• Monitored network and systems for potential problems utilizing Solarwinds, and other problem monitoring tools

Implementation Specialist

Confidential

Responsibilities:

• Implemented LANs (Local Area Networks)
• Installed switches, and routers
• Installed HP and Dell Server Hardware, and configured SAS RAID Arrays
• Installed, and configured Windows servers
• Installed and configured Microsoft Windows AD (DCs, and Member Servers)
• Installed and configured DHCP, DNS, and WINS, configured Active Directory
• Installed Oracle 10g Databases and backed up Oracle 10g Databases using RMAN w/ Symantec
• Backup Exec
• Installed Opera Databases/Application servers
• Installed, configured, and implemented Symantec Backup Exec solutions
• Installed, configured, and deployed Symantec Endpoint Protection to workstations and servers
• Configured PBX, Call Accounting., Point of Sale, Voice Mail, and Key Card Interfaces software to interface with the Vendor's equipment
• Utilized Hyper Terminal and Telnet to diagnose connectivity issues
• Utilized WebEx, Remote Desktop, and PC Anywhere for remote installations and maintenance
• Assisted with Short - term projects as a temporary employee for confidential companies,- 2007-2008
• Resolved Blackberry handheld issues, locally and remotely
• Configured and supported Microsoft Outlook for employees
• Configured printers and other hardware
• Completed other systems administration tasks as assigned

Windows/IT Administrator

Confidential

Responsibilities:

• Performed security administration
• Hardware replacements/upgrades, configured Group Policies
• Utilized McAfee/Symantec Tools and Registry Editor to remove spyware and malware / viruses
• Rational Requisite Pro installation and configuration for SQL ODBC connections
• TS Printing (Remote Desktop Printing)
• Business Data Modeler installation and configuration
• Rational Application Developer installation and updates
• Patch management: applied various service packs, security patches, upgrades and updates to servers workstations, and storage devices including physical servers, ESX 4 to ESX 5 and VMware serverscries, utilized Active Directory