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Procurement Analyst Resume

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SUMMARY

  • To secure a career opportunity with a dynamic organization; utilizing my extensive experience in Information Technology support. To be an asset in strategic company decision making and project implementations.

TECHNICAL SKILLS

  • SAP Material Management; Requirements Plan, Purchasing and Inventory Management
  • MS Office Suite - Excel, Word, Power-Point, Access, MS Outlook, Exchange Server support
  • ACSS/ VISION, MARS, Remedy Ticket system, Rockwell, RIM Relay, ITSM / incident management
  • Project Management Body of Knowledge (PMBOK), project management life-cycle

PROFESSIONAL EXPERIENCE

Procurement Analyst

Confidential

Responsibilities:

  • Responsible for aligning materials and services in the Office of Information Technology (OIT)
  • Requisition stocked and non-stocked materials/items for maintenance activities
  • Requisition services from vendors in support of operation and maintenance activities
  • Assist in the approval process of old and new vendors - analyzing quotes for system updates
  • Collate requirements and utilized data from vendors in planning Purchase Orders (PO)
  • Issue Purchase Order; ensure (PO) delivery schedule is met and suppliers meet contractual criteria
  • Review approve and update Purchase Orders (PO)- manage communication for PO with vendors
  • Resolve Purchase Order and invoice issues, liaising with account payable (AP) and receivable (AR)
  • Execute purchasing policies and procedures, and prepare weekly and monthly system reports
  • Serves as Point of Contact (POC) for coordinating purchase of materials and services for TSU (OIT)
  • Solicit competitive proposals from qualified suppliers - utilizing supplier KPI reviews and benchmarks
  • Review supplier performance regularly to ensure maintenance of the procure to pay process
  • Perform project duties as assigned - communicate with other departments regarding PO status
  • Review Purchase Orders and contracts for completeness, accuracy and compliance with OIT policies

Help Desk Analyst

Confidential

Responsibilities:

  • Responsible for coordinating team effort in upstream lease data research; identifying new sales leads, monitoring drilling intensity, track and monitor emerging plays, identify farm-out opportunities, gather market intelligence for the exploration and production (E&P) sector firms.
  • Collated fracking market reports into company database, utilizing proprietary software for data integrity
  • Coordinated team effort to assist individual customers and client companies, utilizing access database; excel spreadsheet and dashboard in understanding oil market reports and investment options
  • Managed Account Agents, updated stakeholder active directory to authenticate foreign client accounts.
  • Verified key data points from Midstream Infrastructure Project Database (MIPD) of U.S. and Canadian crude oil and NLG infrastructure projects.
  • Provided help desk phone support for individual customers and client companies, utilizing access database; excel spreadsheet and dashboard in understanding oil market reports and investment options
  • Coordinated SME’s and provided internal training and mentoring for Technical Support Representatives

Technical Support Coordinator

Confidential

Responsibilities:

  • Responsibilities include; providing phone support for Verizon wireless voice and data customers
  • Create, manage and Administer user accounts, profiles and group policies integration to meet network security standards in Windows and MAC network environment utilizing ACSS/VISION support interface
  • Maintained and secure network environment by implementing password restrictions to secured platforms
  • Identify, resolve and communicate software and hardware compatibility issues, to the end user /customer Migrated user contracts and accounts from multi-carrier network providers
  • Utilized customer feedback tool, through proprietary CRM tools to integrate new features for data recovery, voice outages and equipment new orders, replacements and activation.
  • Manage on-site and remote support for personal computers, workstations in routing TCP/IP data packets
  • Backup and restore user data, setup and configure client email system in on Verizon Enterprise platforms
  • Led in customer service with 100% Net Promoter score (NPS) for multiple quarters providing phone support

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