SUMMARY:

• Current IT Consultant - Adobe Experience Manager (AEM) Content Management Specialist
• Business professional with extensive background and knowledge in web, Confidential, social Confidential and content management concepts and technologies, social networking and collaboration for business
• Demonstrated skill in project management, business analysis, understanding business needs and translating into requirements, Usability and Usability Testing
• Proven success in leading and defining user experience project implementations resulting in time savings, improved user experience, and elevation of relevant practice content and knowledge
• Successful working effectively with all levels of the organization including vendors, and within cross-functional teams

CORE STRENGTHS PROFILE:

• I am strong, dynamic, and internally-motivated
• I am a born influencer and seldom driven off course by others
• I strive to move forward in spite of challenges in my past or those in my path
• I am very creative and enjoy thinking of new ways to do things is a crucial part of who I am. I am never content with doing something the conventional way if a better way is possible.
• I am full of gratitude and aware of the good things that happen to me, and I never take them for granted.
• I notice and appreciate beauty, excellence, and/or skilled performance in all domains of life, from nature to art to mathematics to science to everyday experience.
• I am full of hope and expect the best in the future, and I work to achieve it. I believe that the future is something that you can control and is created by you.
• I excel at the tasks of leadership: encouraging a group to get things done and preserving harmony within the group by making everyone feel included

AREAS OF EXPERTISE:

• Project management/Content integration
• Content management
• Website development
• Website design and usability
• Stakeholder management
• Usability and Usability Testing

TECHNICAL SKILLS:

• HTML, CSS, JavaScript
• SQL, Oracle
• Spring MVC Framework
• Balsamiq, Ant, RAD, Perforce Tools, JUnit, JIRA
• Java, JSP, J2EE, Web Services
• WordPress, SharePoint, Vignette, WebSphere, Adobe AEM

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

AEM Content Management Specialist

Responsibilities:

• Content Management, CMS Administration, Content Migration
• Adobe Experience Manager (AEM):
• Work within the UX team to support multiple business units working with AEM
• AEM Authoring, using custom AEM implementation, including writing content and working with images for the respective requirements for Digital Asset Management
• Writing creative content for books.
• Writing for web, and social media outlets.
• Digital photography and editing.

Confidential, Atlanta, GA

Responsibilities:

• Continued support for the cfodirect.com website using AEM authoring and Akamai. Supported cfodirect.com email publications using Eloqua.
• Created assets for website and email newsletter per brand requirements with Adobe Photoshop. Generated monthly reporting for podcasts and email newsletters.
• Managed and executed projects to enhance and maintain the firm Confidential and social collaboration networking tool.
• Oversaw and managed the content implementation and integration process including: risk management, metrics/tagging, script standards, quality assessment and management of work completed by outsourced vendor(s); manage team both offshore and onshore.
• Articulated and translated technical concepts into solutions.
• Designed solutions to resolve issues with vendors and clients, documented standard vendor procedures, addressed training needs, and consulted with stakeholders to define change management.
• Conducted user acceptance testing (UAT), created user quick reference guides and frequently asked question documentation.
• Conducted usability and UX for social collaboration, and websites.
• Successful migration of firm site from Documentum to Adobe AEM, including content strategy and site redesign, content and asset tagging, streamlined reporting, templates, contact pages, contact forms and workflows.
• Led technical implementation of information architecture and content strategy redesign for Confidential that increased the employee task success rates by at least 20%.
• Implemented and oversaw external website and functionality integration into the firm’s Confidential .
• As part of a 10-person project team, evaluated and assessed the technology impacts and user interface, to establish the new menu structure and mitigate security risks.
• The implementation presented significant savings to the Firm, and empowers retired Firm leaders to make timely decisions
• Led Confidential integration and information architecture configuration for the Confidential News application.
• Provided and implemented optimization recommendations during each stage of the project SLDC, avoiding approximately six weeks schedule delay and $20K additional costs.
• Provided analysis, design, development, and performance enhancement for business application systems; worked in a collaborative environment with developers, Business Analysts, Project Managers, testers, and Technical Leads. Interpreted use case scenarios and created documentation for software design specification(s), database schemas, and Unified Modeling Language (UML) Sequence Diagrams.
• Assisted with the design and development of the Cross Border Facilitation application, which provides pricing for immigration, contract setup, taxes, and security.
• Application increases engagement profitability and enables the firm to better anticipate risk.
• Collaborated with offshore India resources to capture and document critical processes to provide 24/7 support to meet business needs.

Confidential

Portal Administrator Team Lead

Responsibilities:

• Maintained relationships with key stakeholders by conducting requirements gathering.
• Created requirements documentation, performed research and developed creative web solutions.
• Designed, built, tested, and supported web pages, managed the deployment of web portlets between development, stage and production environments.
• Conducted operational regression testing for code releases in both Vignette and WebSphere environments.
• Led technical implementation for a large-scale migration (Vignette to WebSphere) of the firm Confidential, enhancing functionality and replacing the content management system. Timely project launch prevented $3 million in cost.
• Successfully completed complex enhancement project to authenticate users without an extra login step realizing daily time savings for 30K users firmwide.
• Developed training for new Portal Administrators in US and the Global Portal Territories. Created and maintained manuals and standards for Portal Administrators.
• Led and coached the Confidential content integration team/portal administrators within service level agreement timeframes and expectations.

SAP Security Administrator

Confidential

Responsibilities:

• Supported Centralized Security Administration (CSA) roll out efforts for the SAP R/3 system, which consolidated and replaced the legacy financial systems.
• Assisted in requirements gathering and documentation creation for CSA procedures and processes.
• Managed security records in the SAP R/3 system, including creation, update, and the removal or termination of records.

Business Analyst

Confidential

Responsibilities:

• Researched and provided the analysis of PeopleSoft 8 implementation of HR Manager for Confidential .
• Designed and documented functional and non-functional requirements of all HR processes new-hire/re-hire/termination. Created as-is and to-be process flows.
• Worked with subject matter specialists to create a gap analysis, and with the technical team to develop solutions for the gaps.
• Worked with the training team to develop the training material for internal users. Tested the new functionality and validated data.
• Facilitated and managed UAT across multiple locations, collected and consolidated test results, prioritized and worked with Development team to resolve defects, verified fixed solution.

Lotus Notes Database Manager

Confidential

Responsibilities:

• Managed a national Lotus Notes database used for New Hire processing.
• Created group roles, was responsible for security and access, worked with the Developer in regard to database enhancements and testing.