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Field Technician Resume

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Raleigh, NC

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SUMMARY

Experience:

Confidential, May 2008- February 2010
Field Technician
Raleigh, NC

  • Install, repair and maintain laser printers and multifunction copiers for all
  • RBC branches and executive offices.
  • Maintain parts inventory and ordering of parts.

Confidential, June 2005- June 2008
Field Applications Engineer
Raleigh, NC

  • Complete system maintenance, repair and restore for 3 dimensional printers.
  • Covered entire southeast region of the US and helped in other regions when needed.
  • Sold material needed for printers.

Confidential, September 2004- June 2005
Field Engineering Computer Specialist

  • On site Maintenance, repair and procurement for OEM brand commercial desktop and notebook personal computers.

Confidential, March 2004- September 2004
Computer System Surveyor
Raleigh, NC

  • Installation and technical support of both hardware and software for state leased and returned personal computers.
  • Specialized in refurbishing systems, as well as component level testing to ensure overall system/software compatibility.

Confidential, February 1996- June 2003
Supervisor: Sr. Technical Specialist
Morrisville, NC

  • Responsible for reconfiguration and troubleshooting of various multinational OEM brands of desktops, personal notebooks, Intel based servers and Inkjet & laser printers.
  • Immediate responsibilities of 10 direct employees.
  • Constructed and implemented the training process for employees within my team.

Confidential, July 1992- February 1996
Computer Technician
Lombard, IL

  • Responsible for the overall audit and reconcile for the facilities leased and returned electronics and computers.
  • Repair and configured all makes and models of computers, monitors and printers. Division was sold to IBM and I became and IBM employee.

Education:
Associates Degree in Applied Science Digital Microprocessor Technology.
2 Lexmark Printer Certification.
PDI+ printer certification

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