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Operations Support Resume

Quinlan, TX

Summary of skills
Extensive data entry, Excel spreadsheets, 10 key 8,000+ ksph, type 50 wpm, proficient PC user, AS400 database system, general office equipment, staff support, billing analysis, report creating.


Operations Support May 09-Current Quinlan, TX
Create all documents for IRS 501c3 nonprofit organization, business plan, operation procedures, grant writing, funds distribution, budget, annual reports, and program development and organization operation.
Pursuing Associates of Applied Science for a Business Degree @ Paris Junior College

Confidential, Aug 07 – May 09 Dallas, Texas
Operations Support
Account maintenance changes in pricing, bank accounts, demographics, plan codes, entitlements. Worked unfunded detail report closed accounts. Part of the department QA team. Demographic changes in download files and front and back end files.

Confidential, Oct. 04 – July 06 Dallas, Texas
Merchandising Support
Started with TAG via Today’s staffing, hired as permanent employee Sept 05.
Enter Purchase orders, produced inventory reports using AS400 system, processed and logged incoming and outgoing garment samples. Produced various daily reports. Organized and maintained garment testing reports.

Confidential, Aug. 00 - March. 04 Dallas, Texas
Data Entry/Excel spreadsheets Temporary Staffing
Cingular wireless: Rate plan analysis of cellular telephone usage/bills, for best price plan. Used excel spreadsheets and current rate plans to make cost saving analysis. 10 to 1400 cell telephone numbers and information. Entered sales contracts in Cingular’s Compass POS system.

Confidential, April 99 - Aug. 00 Greenville, Texas

Office Assistant

Verification of customer information, designing forms, ad layout and data entry, general office duties, AP/AR. Concurrently worked for Temporary staffing assignments in Data Entry.

Confidential,Aug. 97 - April 99 Dallas, Texas
Assistant Accts. Receivable / Assistant Loan Processor
Maintained incoming customer payment records, billing, and collections.
Assisted in the loan process for home improvement loans. Loan closings for several home improvement contractors. Accounts payable and Account receivable.

Confidential, Sept. 96 - Aug. 97 Irving, Texas
Records Supervisor
Supervised the Research Unit responsible for fulfilling title and document requests.
Accomplished reducing turnaround time from 4 & 5 days to 60 minutes within four months.
Streamlined unit procedures, established, performance standards and unit goals, time sheets, employee appraisals, scheduling, corrective counseling, interviewing, hiring and termination.
Supervised 15 – 35 people


Associate in Applied Sciences for the Computer Industry.
Continued Education Credits: Word processing, computer applications, store merchandising, and management, conflict negations, team building, and employee reviews. Also: Management Training and Supervisory skills training.


Database systems, Microsoft Office programs: Word, Excel, Power Point, Access, Outlook
PC proficient.

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