TECHNICAL SKILLS

• Datacenters
• DR activities
• ITIL Processes
• Team management
• Budget management
• Resources allocation
• Bridged the Gap between Delivery & Client
• Vmware
• Managing Citrix & Windows team
• System Engineering
• Managing DR & implementation architecturure of Servers
• Citrix Xendesktop 7.15
• 7.6
• 7.1 & 5.6
• XenApp 7.15
• 7.6. 6.5
• 6.0
• 5.0
• 4.5
• Presentation Server 4.x/CITRIX Metaframe
• Application packaging
• App - V 5.0
• VB Script
• Powershell Scripting
• Vmware View
• VMware ESXi 5.x
• 4.x 3.x servers technologies
• Citrix Cloud
• Azure Virtual networks
• Cloud for Ctrix infrastructure
• Windows 2016/2012/2008/2003/2000 servers.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Operations & Engineering Lead/Technical Manager

Responsibilities:

• Handling Team of 8 members, Technical escliations, resource management of Onsite & offshore members, assigning projects, delegation of admin/support/engineering task to team members, Managing business meetings & requirement gathering for new task/projects for the team, assigning them in correct manner to involve each member on different task.
• Build and maintain customer relationships, Work with different line of business, applications teams, Desktop Team, Security team, Technical arhictects, Business needs & implement in team.
• Managing IT Team of Citrix, Vmware and Windows onsite and offshore model.
• Managing infrastructure of 500 plus Windows servers, Vmware Vpshere servers, multiple vCenter, Azure Cloud, 7000 concurrent Xenapp users 6.5 and 1500 VDI users of Xendesktop VDI & Vmware Horizon VDI and streamed applications based on Xenapp 7.15 LTSR, handling Citrix Xenapp servers, VDI Xendesktop infrastructures servers.
• Managing Cloud Azure infra, Vmware esxi servers, Vcenter, SQL servers 2008/2012 severs, Managing Mcafee for VDI & Xenapp servers, Managing Enterprise AD(Active Directory 2008) Domain controller, Forest, Schema AD sites, Managing Group policiies and AD objects.
• Managing Licensing costing, resources management and Involved into Budgeting process, preparation of financial summaries on various project implementations.
• Best Transition with High Level of Scrutiny & Toll Gates, Participated in SOW Review
• Exceptional feedback from customer on quality and speed of transition delivered
• Managing Client Expectation and Relationship, Manage SME and vendors.
• Involved into Sev1/Sev2, managing on-calls, DR activities, managing HTTPS Certificates for Citrix portals & Citrix licensing based on concurrent users, Citrix Vendor meetings & other product vendors meeting, gathering business requirements for Citrix infrastructure from various line of business. Control and gather work flow for team.
• Worked with Apps & Infra Leadership to bridge the gaps.
• Continuously evaluate processes and direct teams to take corrective actions / drive for automation. Cost and resources projections for Cloud Services.
• Leads cloud development team as a specialist and works with internal and external resources to develop cloud solutions for a range of products.
• Implementation of 30 60 90 Days Plan in different phases like, Phase1- Research, Present and Execute remediation plan for Sev1, show cased the detailed graphical presentation before Customer and other stakeholders, Phases 2 - Includes step by step remediation plan and implementation of industry best practices. Roadmap to prepare Change plan, scheduling and engagement of local team during the change execution. Phase 3: Most of this time utilized in executing changes and monitoring to insure stable infrastructure.
• Develops and maintains policies and procedures for all IT infrastructure operating environments
• Hands on experience with Incident Management, Change Management, Service Request Management, Major Incident Management. Setup and manage processes around this.
• Meet service delivery requirements (SLA’s, deadlines, metrics, etc), Act as single point of escalation for end customers, Work with offshore resources to resolve priority issues
• Participate in P1/P2 or Critical situations and drive technical discussion to resolution, Adhere Change management process/implementation of various change in team, Perform root cause analysis RCA and present to leadership,
• Lead and provided direction to team for Implementation & configuration of Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
• Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets. Designed VNets and subscriptions to conform to Azure Network Limits.

Confidential, NJ

Infrastructure Project Manager

Responsibilities:

• As Technical Infrastructure Project Manager, responsible for Enterprise Wide Deployments and Technical Projects and point of contact for different teams. Resource management, Managing team escliations & assigning different engineering and support efforts to team.
• Managing Enterprise Server Team was responsible for our Windows, Vmware, Citrix system with VPN Setup, our local intranet setup and proxy setup, over 1400 virtual and physical servers, storage for all applications, backups, and data. The supported our various application teams and over 300 different applications our users used on a daily basis
• Establish Solution Design goal and objectives that are in accordance with the Project Implementation Plan.
• Worked on a schedule timeline and maintained processes to ensure project management documentation, reports and plans are relevant, accurate and complete.
• Understand the deliverables of internal and external customers and contribute to success through cooperative and collegial processes
• Mutliple Vendors Hardware troubleshooting and System maintenance.(Dell/HP)
• Project funding request, Project Oversight Committee / Senior Leadership Team approves all funding request. The PM is responsible for creating the request, business cases, requirements, budget request, Change tickets implementation in team.
• Created reports in SNOW tool to monitor and track process flows of project requests to review with technical teams.
• Prepare and deliver PowerPoint bid presentations to senior management for hardware solutions.Patch Management of ESX Hosts using VMware Update Manager.
• Create PowerPoint process flow diagrams & Visio digrams, Formulate processes best for team.
• Managing the Implementation and Migrations with Backup/Virtualization Solutions, and Storage Management and VMware, Windows, Vsphere. Installation of VMware ESX and ESXi Servers Dell and HP blade servers.
• Provide management support for P2V migration of Physical servers to Vmware vSphere enviornment, P2V conversion of Windows server using enterprise VMware converter and install the VMware tools on the virtual machines
• Project work for Server Migrations project 2008 to 2012, Involved in high visibility project, deployment, configurations of Windows servers Enterprise 2008, 2012, 2016 for various products.
• Experience using SCCM and SCOM tools to deploy and monitor Hyper-v machines. Responsible for measuring web applications performance and capacity planning
• Understanding on storage types including iSCSI, NAS and SAN, VM creation capable file systems including VMFS and NFS.
• Responsible for working on Change management activites & trouble tickets created by users (Remedy)
• Support infrastractue when OnCall, OnCall is on the rotation basis with a team of 8 team members.
• Supporting Microsoft Windows Servers, SQL Database, Active Directory/LDAP, Group Policy, VMware, PERL/PowerShell, IP’s, DNS and DHCP based on the requirement.
• Experience on Creating technical documents for RFC Submittal Process, Change management, RCA etc.
• Managed Citrix Netscaler MPX 5550 Primary and secondary node, upgraded v9.3 to v10.0, Configured MIP/VIP/SNIP/NSIP configurations, Managing Vmware Vpshere Esxi, Vcenter.
• Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets. Designed VNets and subscriptions to conform to Azure Network Limits.
• Implemented POC environment on Azure for Citrix XenApp infrastructure.
• Troubleshooting and deployment of Citrix profile management, UPM, Appsense configurations Roaming profiles, Home drives folder redirection & Mandotory profiles for VDI users and Xenapp published application/Desktops users. Configured the Citrix receiver for the Master image vdisk. Manages all activities within the Application Delivery group using standardized.
• Supporting Microsoft Windows Servers, Database, Active Directory/LDAP, VDI-XenDesktop, XenApp, Group Policy, XenDesktop, Thin Clients, VMware, PowerShell, DNS and DHCP as it relates to their needs.

Confidential, VA

Sr System Lead/Architect (Windows/Citrix/Vmware)

Responsibilities:

• Worked on a new implementation project consisting 600+ Citrix Servers on Windows 2008 R2 (64 bit) Windows 2003 32 bit & 64bit includes Citrix ICA 4000 concurrent users approx. Worked on implemenation and administered Citrix Xenapp 6.0/6.5 farm and new implementation of 32 bit application on Windows 2008 R2 64bit.
• Designed and implemented App-V 5.0 environment for 32/64 bit multiple applications. Configured App-V 5.0 Servers, App-V Sequencer Machines, App-V client for Citrix Xenapp and Xendesktop users. Created Design & implement documentation for App-V 5.0. Packaged 30 plus applications.
• Managed PVS, Edgesight, Appsense, Xendesktop, Vmware, Have been working on Virtual Desktop Agent (VDA) for Xen Desktop 5.0 Installed on each virtual desktop ensuring communication with the DDC and enables a direct ICA connection between the virtual desktop and the users endpoint device.
• Worked on different desktop groups and Dekstop catalogs. Configuring and maintaining the assignments of desktop catalogs and desktop groups according to the machine types as pooled, dedicated, existing, physical or Streamed.
• Worked on machine creation services (MCS) and ensuring the successful communication between MCS and the hosting infrastructure and the Master Image.
• Ensuring regular updates bi-weekly or monthly to the Master image via MCS-provisioned desktops.
• Worked on Citrix Provisioning Server 5.6 and have been involved in the installation, configuration of the Provisioning servers and Vdisk Management for XenDesktops.
• Involved into planning, architecture & Deployment Citrix Xenapp 6.0 environment on Windows 2008 Servers.
• Worked on Citrix Provisioning Server and have been involved in the installation, configuration of the Provisioning servers and Vdisk Management for XenDesktops.
• Administered AD (Active Directory) for Windows 2008/2003 including IIS 6.0, GPO deployments, DNS, DHCP configurations & web services in .NET framework (platform) . Performed VB scripting to push GPO’s to client desktops, Worked on Powershell Scripting.

Confidential - New Jersey

Sr System Engineer

Responsibilities:

• Worked on a new implementation project consisting 400+ Citrix Servers on Windows 2008 R2 (64 bit) Windows 2003 32 bit & 64bit includes Citrix ICA 4000 concurrent users approx. Created a new server 4.5 Farm and migrated servers from old XPe & MPS4.0 farm. Worked and administered Citrix Xenapp 6.0/6.5 farm and new implementation of 32 bit application on Windows 2008 R2 64bit.
• Involved in managing & configuring Netscaler 9.2 (NS9.2: Build 48.6) for external users, Involved into Load Balancing, Virtual servers, Virtual IPs, VLAN, F5, Services for protocols connectivity, Authentication LDAP, HA, Active/Passive Netscaler, Access Gateway, Monitoring various components through Netscaler. Involved into updating SSL Certificates for Netscaler through PFX, Restore Missing logos on Web interface, Changing CAG Domain controller Authentication Servers.
• Xen Desktop 4.0 Worked on Desktop Delivery Controller (DDC) Installed as an infrastructure component on servers, the controlling authenticating users, managing the assembly of users’ virtual desktop environments, and brokers connections between users and their virtual desktops.
• Worked on Virtual Desktop Agent (VDA) for XenDesktop 4.0, Installed on each virtual desktop ensuring communication with the DDC and enables a direct ICA connection between the virtual desktop and the users endpoint device.
• Involved into DR/HA project for a datacenter Based on Citrix Xenapp 4.5, Involved with the migration the farm to 4.5/6.0. Deployment of Xendesktop Dev environment and implemented Provisioning services. New implementation of Citrix infrastructures.
• Administrated VMWARE Servers Farm comprising of VMWARE ESX 4.1 Servers consisting various Windows servers 2003 & Window 2008.
• Windows Server 2003 Active Directory environment, administering DRA, networking issues, User accounts, Computer Accounts, connectivity, Windows Server 2003 Active Directory Group Policies configurations & Implemented DMZ Servers.
• Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Intel team for deployment of new environment

Confidential, NY

System Administrator/Engineer

Responsibilities:

• Worked on a Server remediation and Migration project consisting 600+ Citrix Servers. Created a new Citrix Presentation Server 4.5 Farm and migrated servers from old XPe farm.
• Installation, Configuration Troubleshooting of Windows 2003 Standard & Enterprise Edition.
• Created new Citrix farm on PS 4.5 with database SQL server for Pre-Dev envoirnment for various applications UAT before deploying them on production citrix server.
• Involved in the process of creating new Blade servers based on Dell - Drac & HP- Ilo and we configure servers with the Windows server 2003 through Ghost cast images. Complete configurations as per our standards and deploy all the core applications for clients.
• Administrated & Implemented VMWARE Servers Farm comprising of VMWARE ESX 3.0 Servers. Server Farm consists of 40+ ESX 3.0 servers hosting 200+ Virtual Machines running Windows 2003 Standard/Enterprise.
• Involved with deployment of Virtual Center Server for Central Management for Virtual Infrastructure, Managing and deploying New Virtual Machines based on virtual machine templates. Physical to virtual migration P2V & V2P with VMware Converter and partially with Platespin Power convert. Ensuring zero downtime for VM’s with the use of VMotion technology.
• Deploying the applications based on the documentation provided by the application team for Pre-Development and later on Development environment. Create the batch files or modifying the scripts according to the deployment needs..
• Managing DRA, Windows Server 2003 Active Directory environment, networking issues, User accounts, Computer Accounts, connectivity, Windows Server 2003 Active Directory Group Policies configurations & Implemented DMZ Servers,.
• Coordinating with the various applications teams for deployment of new applications or versions applications upgrades of Citrix based applications.