System Engineering Consultant Resume Aliso Viejo, CA - Hire IT People

SUMMARY

Enterprise virtualization engineer with concentration in storage technologies, focusing on customer service and end - user experience.
Best practice and security-oriented, with focus on cross-training other business units and Trusted Advisor role.
Specialty in frustrated customer accounts, emergency discoveries, disaster recovery, and long-term strategies.
Self-motivating, quick-thinking and autonomous. Coordination and communication of big-picture goals in project management. 24x7 support model.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Aliso Viejo, CA

System Engineering Consultant

Responsibilities:

ISO Audit remediation. Splunk integration remediation.
Domain Controller life cycle project, build out and replace ~50 2008R2 Domain Controllers with Server 2016
Azure SSO provisioning
Assisting storage team with NetApp consulting.
Lead in APM solution implementation, working with vendors / VARs, POC build and demos

Confidential, Anaheim, CA

Datacenter Architect

Responsibilities:

Brought on board to backfill previous IT staff and lead migration of Anaheim datacenter to IBM Cloud.
Success in taking over multiple roles with no handoff or documentation, while maintaining 99.999% uptime.
Manage and support datacenter operations, purchasing, and architecture decisions.
Discovery, documentation, and training subsequent hires in IT.
Support and architecting of Hyper-V, VMware, NetApp, EMC, IBM Storage, Oracle, Red Hat, Server 2012, Azure, Amazon EC3, SQL, numerous smaller vendor applications.

Confidential, Santa Monica, CA

Professional Services Engineer

Responsibilities:

Supporting Primary customer Union Bank, based in Monterey Park, CA
Focusing on NetApp technologies, physical racking and stacking, architecting, upgrades, maintenance, and documentation
Deploying NetApp filers, disk shelves, and post install configuration for hand-off to customer
Working closely with NetApp team in account strategizing long-term growth

Confidential, Sterling, VA

Storage Management Consultant

Responsibilities:

Contracting to companies as a resident, representing NetApp via cDOT Bench Program
Previous customer, Starbucks HQ in Seattle, WA for 8 months in NetApp SME Residency role where responsibilities were to oversee, manage, upgrade, and maintain over 70 filers running 7-mode and cDOT ONTAP. Facilitated migrations from 7-mode to cDOT arrays
Previous customer, Mass Mutual. Install and configure Snapdrive and SnapManager for Exchange on 8 new servers in Exchange 2010 DAG
Previous customer, CGI. Helped install 3 greenfield 8080 AFF Netapp clusters and provision ~2000 FC luns with snapmirror replication
Current customer, UC Medical. Assisting current storage admin staff with manpower shortage with general SAN administration tasks. Managing 5 cDOT clusters with ~5 PB of storage total. Installation and integration of AFF 8080 nodes, retiring equipment and repurposing disk shelves. Upgrading all clusters to matching ONTAP release (9.1p6)
Hardware architecture/re-architecture, racking and stacking of disk shelves and nodes
Assisted in ONTAP upgrades, firmware upgrades, MyAutosupport error remediation
OCI administration
Act as liaison between NetApp support and customer, taking the lead with support tickets, working with SAM assigned to account, and assisting with ongoing projects and migration efforts
Perform troubleshooting, minimize system down time, ensure system availability 24x7
Aid in customer training, organizing events and strategizing opportunities