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Support Desk Analyst resume

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Objective

An entry level developer position where my skills in programming, web site management, and database design will benefit my employer.

Education

Bachelor of Sciences & Mathematics

  • Major: Computer Science
  • Specializations: Software Engineering, Information Technology, Programming Languages & Compiler Design.
  • Related course work: Software Engineering, Data Structures & Algorithms, Data Analysis & Algorithms, Database Systems: Theory and Programming, Data Communications & Networking, Web Programming, Object Oriented Design

Skills & Abilities

Employee Skills

  • Excellent verbal and communication skills
  • Independent learner
  • Talented presenter.

Software Engineering

  • Experienced all phases of the software life cycle.
  • Produced written deliverables including a Software Requirements Specification (SRS), User Manual, Testing Documentation, and Detailed Design Document.

Languages

  • Proficient in the languages MySQL, HTML, Java, Visual Basic, and CSS.

Leadership

  • Served as an officer of the Associating Computing Machinery Club of Rowan University.

Experience

Support Desk Analyst 
Confidential

2012 to 2012

  • Responsible for providing technical support to students, teachers, and faculty of Rowan University.

Web Developer 
Confidential

2012 to 2012

  • Assisted in developing a website for Dr. Nguyen. Worked with MySQL and PHP.

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