SUMMARY:

• ­­­­­­­­­­­­­­­­To obtain a challenging position that makes the best possible use of my education, skills and experience.
• Experienced in management & operational functions. Strong knowledge and understanding of the full life cycle technical project management and business analysis, capacity planning, implementing, documenting and supporting the systems infrastructure.
• Experienced in Project Management methodologies and tools and the software development life cycles. Strong communication skills with both business and technical vocabulary used to articulate both perspectives effectively
• Ability to acquire new technical & analytical skills quickly, managing project issues and conflicts and deliver projects within budget and scope and maintain quality solutions to customers and develop process improvements where applicable.
• Experienced in project as team's primary interface between IT and the business sectors.
• Hire, train, supervise & evaluate personnel. Develop and maintain good client relations and have thorough understanding of technical concepts required for specialized field.

SUMMARY OF TECHNICAL SKILLS:

• Computer Based Training Development
• Experienced in CBT development, experienced in “Train the trainer” and “End user Training”.
• Expert Level in Web based learning management software. E - learning, Learning Management Server (LMS), ToolBook, DemoShield, Macromedia, Document Management. Digital Imaging HD.
• Microsoft Windows Client
• Microsoft Windows Server
• IBM AIX
• Architect/design, implement, capacity plan and troubleshoot and performance tuning on large-scale, highly virtualized, distributed server computing environments on Hardware base and VMWare. Experienced in “Business continuity” migration and upgrades.
• Version 7,8.5.x, 9.x.x Standard, Cluster Active/Active, Failover
• Advanced Expert Level (Architect, Installation, Troubleshooting)
• Microsoft SQL
• Oracle
• IBM DB2
• Advanced, Expert (Architect/Design Cluster (Active/Active, Active/Passive), Installation, Configure/performance tuning and troubleshooting.
• Dell/EMC Isilon, NAS, SAN, Virtual disks, AWS Services (S3), BOX (Advanced Storage).
• Specialist in ECM/EDMS and FileNet P8 Products family. (Subject Matter Expert)
• Image Services, MSAR, Image Manager for IS, Image Manager for CS, AE, PA, CFS, WorkplaceXT, Office 365/SharePoint Integration, Application Connector for SAP, Capture Desktop and Professional, Content Services, eForms, eProcess Services (BPM) Right Fax IDM Desktop, Image Services 4.2.x Image Services Resource Adapter (ISRA) Report Manager 4.1/5.0, Visual Workflow IDM Web Services, CS Replication Services, Rendition Services (PDF Conversion), Watermark With HSM/ DiskXtender, Ensemble. IBM BPM 8.x.x
• Level of Expertise: Advanced Expert Level (Architect, Installation, Troubleshooting)
• IBM File Content Engine (4,5.2 and 5.5 Version), IBM Case Manager, IBM Content Navigator, IBM CMIS, IBM ICC, IBM Record manger,). Atom and Rest Services. IBM CeBIT (High speed ingestion), IBM Content Search Services, IBM DataCap,
• Level of Expertise: Advanced Expert Level (Architect, Installation, Troubleshooting)
• InputAccel, eInput, All Captiva Modules (FileNet Exporter, Dispatcher, Monitor, etc)
• Level of Expertise: Advanced Expert Level (Architect, Installation, Troubleshooting)
• IBM DataCap, Panagon Capture Desktop, Panagon Capture Professional, Watermark, ScanSoft,
• Kodak Capture, Kofax Ascent Capture, Spicer Oce, PixEdit, Kofax Adrenaline, WideImage (Large format) and all twain and ISIS compatible high-speed scanner software. Scanning hardware Production scanners include, Bell & Howell, Fujitsu, Kodak, Ricoh, Kofax including image acceleration boards, Xioninics, Adrenaline, Contex, Oce Scanner, Vidar, Xerox (Wide format), Ideal.
• IBM Identity Manager
• CA Site Minder (Single Sign On)
• ESEC
• LDAP
• FileNet Dashboard
• SolarWinds
• Splunk
• Remedy
• Microsoft Office, Office 365, Microsoft Exchange,, Proxy server, Microsoft Internet Information Server, IBM Web server, DHCP, Macromedia Family, Adobe Photoshop, FrontPage+, HTML, ASP
• Firewall, Internet Information Server, performance and tuning, security, SSL, E-commerce Website, IMAIL, LSoft mail server, ASPQMAIL, Jmail and DNS.
• Experienced in all type of hardware Installation including, Production Servers, Local or Network Storage, MSAR, RAID, jukebox, HSM, DiskXtender and Optical Servers. Scanners hardware, configuration
• Client-Server Setup, Network management, Local Area Network, Wide Area Network and Wireless 802.11a/b/g, DAS and SAN. Experienced in Installation of T1/ADSL/DSL/ISDN, CISCO Routers.

WORK EXPERIENCE:

Sr. ECM/FileNet Consultant

Confidential, Harrisburg, Pennsylvania

Responsibilities:

• Senior subject matter expert in Electronic Content Management, created technical project plan, timeline and technical resource planning on each component of IBM FileNet Products both Legacy and FileNet P8 with “data migration project” from legacy to P8, architect IBM P8, analysis, design and manage Project plan, architect/design Installation, configuration, capacity plan, Federation, Migration from Legacy Image Service and Content Services to P8, 13000 plus user-based ECM/FileNet P8 system, a combination of FileNet Image Services, FileNet Content Services, IBM FileNet P8 ICC, IBM Record Manger, Case manager and integrate with custom applications on CMIS.
• Upgrade from FileNet Image Services 3.6 to 4.x.x; installation /configure Report Manager 4.1 and upgrade to 5.0 version. Install, support and troubleshoot HP 600 and 1200 series Optical jukebox. System migration from Windows 2000 to Windows 2003 Server, 2008 and later 2016 cluster on VMware.
• Architect/design/install Multi-tier Active/Active cluster for IBM WebSphere Servers for IBM FileNet P8. Installed/Configured Microsoft SQL 2016 "Always on" Cluster RDBMS.
• Created Multiple Database for P8 object stores. Migrate old Legacy FileNet Image Services OSARs to MSAR.Install/Configure P8 Product of family which include FileNet Navigator, ICC, CeBIT, CMIS for Custom Application. Integrate CA Site Minder for Single sign on (SSO) for Multiple LDAP Authentication using FileNet P8 VMM. Experienced on Dell EMC Isilon all-flash and hybrid platforms.
• High availability performance tuning, High performance tune up for 13000 plus user’s base solution using IBM FileNet DASHBOARD, IBM WebSphere performance tuning, SolarWinds, tuning advisor for Microsoft SQL server. Created high performance Indexes and query in sql for millisecond response/results.
• Day to day System administration of Image manager Servers (CS & IS), FileNet p8 (Content navigator, plugins, IBM Navigator Widget, content manager, CMIS, CeiBit) and 110 custom applications. Install/Upgrade/Configure EMC Captiva Solution and integrate with IBM FileNet Hpii and IBM FileNet P8 solution. Configured/Support highspeed Front end scanners, Help troubleshoot/design Tier4 level .NET and Java developers. 24/7 365 production support.

Sr. FileNet Consultant

Confidential, Atlanta, Georgia

Responsibilities:

• Image Management Server and content Services upgrade. Upgrade eProcess, DWSAP integration, Capture Professional setup/configure for Barcode and full Auto indexing, Multiple indexing station for SAP RP/CRM/Financials. RightFax integration, day to day Administration for IS4.xx and CS 5.4 and support 27 department and 3000+ users.

Sr. ECM/FileNet Consultant

Confidential, Alpharetta, Georgia

Responsibilities:

• Performed need analysis, Design and edit existing document folder structure for more user-friendly format re-define security setup and archival policies.
• Perform document analysis for document classes and document properties.
• Develop computer-based training for end users training on Aspen Learning Management system using “ToolBook” software.
• Performed need analysis, Design document flow from user input to destination, describe document classes and indexing properties.
• Design workflow and eProcess Maps.
• Document analysis for document class and document properties. Setup securities, users, Document Class, Doc properties, on client side, install capture for scanning workstations, eProcess Services, Design eProcess Maps (workflow), Integrate with Microsoft Office; Train the Trainer.
• Design Workflow process for scanning for more than 1+ million documents (backlog conversion), indexing and move into the library.
• Performed need analysis, Design document flow from user input to destination, describe document classes and indexing properties.
• Design workflow and eProcess Maps. Document analysis for document class and document properties.
• Design folder structure for five different departments. Recommend Hardware and configure server with mirror drives and Raid 5,
• Install Operating system and install FileNet Content Services and eProcess (Web based Document Management and workflow Solution). Setup securities, users, Document Class, Doc properties, on client side, install capture for scanning workstations, eProcess Services, Design eProcess Maps (workflow), Integrate with Microsoft Office; Train the Trainer.
• Design Workflow process for scanning for more than 16 million documents (backlog conversion), indexing and move into the library. After sale customer telephone support.

Director, Technology/operations

Confidential

Responsibilities:

• Performed need analysis, Design document flow maps from user input to final destination, describe document classes and indexing properties for each department.
• Configured Hardware (DELL SERVER with mirror drives and Raid 5), software configuration (OS), Install and configure FileNet Content Services (Panagon) Setup securities, users, Document Class, Doc properties, installed and configure Panagon capture and IDM Desktop on over 125 User Desktop, Integrate with Microsoft Office; Train the Trainer and End user training After sale customer telephone support.
• Performed need presale support, performed need analysis, Design document flow maps from user Input to final destination, setup document classes and indexing properties. Analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install Panagon Confidential with web services 3.1, 75+ clients with two high-speed Duplex Confidential . Install watermark server with 50+ clients, integrate with MSOffice. Train the trainer and customer support
• Performed need presale support, performed need analysis, design document flow maps from user Input to final destination, setup document classes and indexing properties for each department need analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install Mezzanine (saros) with 50+ clients with two high speed Duplex Confidential . Train the trainer and customer support.
• Performed need presale support, need analysis, install watermark Server with 10+ clients, help programmer designing one custom Billing application using Database from IBM mainframe.
• Performed need presale support, need analysis, hardware configuration (HP Net LH3 Server) install watermark Server with OTG diskXtender 128 platter jukebox and 150 clients with two high speed Confidential . Train the trainer and customer support.
• Performed need presale support, need analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install watermark Server with 50+ clients with two high speeds

Confidential

Telephone support

Responsibilities:

• Performed need presale support, need analysis, hardware configuration (IBM Netfinity Server) and HP 64 platters Jukebox, install watermark Server with 50+ clients with two high speed Confidential
• Performed need presale support, performed need analysis, design document flow maps from user Input to final destination, setup document classes and indexing properties, hardware configuration (HP Server) and HP 64 platters Jukebox, install Mezzanine (saros) with 150 clients with two high speed Duplex Bell & Howell scanning stations. Train the trainer and customer support.
• Performed need presale support, performed need analysis, design document flow maps from user Input to final destination, setup document classes and indexing properties for each department need analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install Mezzanine (saros) with 150 clients with two high speed Duplex Bell & Howell scanning stations. Train the trainer and customer support. Upgrade from Saros 4.1 to 5.1 Panagon.
• Performed need presale support, need analysis, hardware configuration (IBM Netfinity Server) and HP 64 platters Jukebox, install watermark Server with 50+ clients with two high speed
• Installed Watermark solution with OTG diskXtender. Migrate from watermark to Panagon CS with webservices 3.1. Performed need presale support, performed need analysis, design document flow maps from user Input to final destination, setup document classes and indexing properties for each department need analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install Panagon Content services 5.1 with 150 clients
• Installed Watermark solution with OTG DiskXtender. Migrate from watermark to Panagon CS with webservices 3.1 Performed need presale support, performed need analysis, design document flow maps from user Input to final destination, setup document classes and indexing properties for each department need analysis, hardware configuration (HP Server) and HP 64 platters Jukebox, install Panagon Content services 5.1 with 150 clients with two high speed Confidential .