Technical Support Specialist Resume WA - Hire IT People

SKILLS:

EXPERIENCE:

Technical Support Specialist

Confidential, WA

Responsibilities:

I provide onsite, managed, and cloud - based technologies.
My experience has served more than seventy distinct agencies receiving excellent and 100% satisfaction reviews on hundreds of jobs.
The services are provided for health care; retail; financial; and banking industries which include successful Systems/Software/Hardware migrations.
Accomplished fulfilling last-mile requirements for providing proven 1st class service.

Telecom Technician

Confidential, Seattle, WA

Responsibilities:

Supervised telecommunication services for locations in ten states while making the transition to VoIP.
Provided reviews, reports, and proof of services on a time sensitive or a dynamic basis.

Technical Support Specialist

Confidential, Seattle, WA

Responsibilities:

Lead Windows desktop migration.
Provided Global Tier 1/2/3 support to user and systems.
Wired & programmed telephone system profiles as guided by standard operation procedures.

Server Security Consultant

Confidential, Everett, WA

Responsibilities:

Network Administrator, Technology Coordinator

Confidential, Seattle, WA

Responsibilities:

Administered Active Directory, IIS Webserver and its contents, Exchange Server, chairing staff and parents Technology Committee meetings.
Revised and or renewed hardware/software contracts.

HP Territory Sales Demo Representative

Confidential, Cranbury, NJ

Responsibilities:

provided onsite training and support for retail staff and consumer related HP and Compaq products.
Presented and participated in all HP special promotions.